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"There was no spa pool, tried to make a booking before our stay for a massage, was sent a message staying our request was waitlisted? When arrived at the hotel we were told there was no availability for massages on any of the 3 days we were staying so in my opinion little point in calling yourself a spa hotel if you have 1 part time person available to do massages "

"Noisy, people running around outside the rooms til late. Room signs not correct confusion"

"Very nice place "

"Good clean hotel"

"This was definitely a step above the average city centre hotel. Friendly, helpful staff, clean, comfortable room, and great breakfast including a cooked option which was prepared individually. A nice touch to provide a quality bar of chocolate, and some drinks in the room."

"A warm welcome and superb facilities."

"The reception staff were not very informative or professional. The communal areas, corridors etc were tired and tun down, washing bags left outside for long periods of time etc. The spa was very relaxing but very expensive compared to other spas. Overall it was an ok stay but wouldn't I return, perhaps not as think I could get more value for money elsewhere in the area"

"Fantastic stay, lovely people. I couldn't beliece the high-quality breakfast was included with the room price! I'm sure I'll be back. "

"Could not fault this hotel, so clean and welcoming. Was my husband’s 70th birthday, had card and wine delivered to room, such a lovely gesture, then at breakfast they bought an ice cream cake out and sang happy birthday. Amazing staff and hotel. Thank you "