“Made the reservation for my wife and my son , they just came back today,what they told me is that they love this hotel, friendly, convenient for the show at the Carnegie Hall, and awesome restaurant around. They are so happy, and pickup service from airport when they arrived is really nice. We are now a big fan. We will be back. Thank you!”
“Colin is very patient and friendly!My overall experience here is very good! The store also provides luggage storage service, which is really helpful for tourists who come here.”
“A small cozy boutique hotel that ticks all the boxes of convenience, comfort and cleanliness. Although the room was small but it was very comfortable. I was surprised to find it so quiet at night even though we were right in the middle of Times Square! Both my son and I slept very well in the 5 nights we were there. The breakfast was also delicious and the restaurant is really gorgeous. The only negative thing I could think of is the so-called front desk. The staff is constantly on their phone……
"The location is great, right next to Times Square. The hotel is old, and the most uncomfortable thing is the air conditioning, which is too noisy and makes it impossible to sleep. I can only turn off the air conditioning and sleep in the heat."
"AC doesn't work well at all. room temperature is 77 when turn on the Cold mode in summer. reception said would send a fan to my room, never happened. ask for room service for three times for one thing, failed. until the fourth time! took up a century. when I return to the room after the room cleaning, I saw my socks on the floor next to the trash. the used plates and so on, no one take care of it at all. no one come to collect. the bathroom is flooding when take a shower, u have to mop the floor after the shower. the water comes out of the shower room because there is no door. request the folk, spoon, provided with the plastic set rather than the metal one. i m not living in a motel!"