Worcester Worcester Historical Museum Hotels

"Yecenia / Yelenia at the front desk was a most pleasant personality !"

"The breakfast was lacking, what was supposed to be french toast was bread with cinnamon on it. However, the room was big and clean. The bed was comfortable and the shower had good pressure and water temperature. All in all, it was a good stay."

"I had to do the housekeeping myself the whole stay. Went and got my own towels to swap out as well as TP and it was only cleaned and or towels replaced once. Not happy about that! I called the day before and was ensured it was the day I was getting housekeeping but it did not happen. After running the Boston marathon and not having clean towels or even TP is pretty disappointing and exhausting that I had to do it myself. I even gathered the towels that needed to be swapped out every day but did me no good."

"Great staff"

"Beautiful staff! Ckean hotel!"

"Great hotel! We will stay there again."

"good food"

"Terrible front desk -no manners and not helpful. No breakfast available - this was the deciding factor for me to choose this hotel and no compensation or other accommodations were even mentioned."

"This was an excellent property! Clean, safe. The room was amazing and I loved the bed. If there was any drawbacks I would say that breakfast was not what I anticipated. It was well done, simply no hot eggs. While they offered a variety of bagels, bread and cereals my husband is diabetic so these options were not the best for us. Boiled eggs were offered however he found that frustrating. This is in no way a complaint. Simply a heads up. I enjoyed my stay and will definitely stay here again!"