6/10 一般
Emma
与家人及幼儿出行
2025 年 10 月 21 日
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were lovely at check in, but something I never expected was how hard the beds were, very very hard beds no movement to them at all, me and my daughter didn't sleep great due to this reason, we paid 160 for 2 nights and I never expected this. I've never come across this at a hotel before. Was very clean and tidy and nice design but the beds were terrible. It meant my daughter didn't get much sleep which ruined her weekend for why we were there. On the Saturday night I don't know what one of the neighbours were doing but about 11pm they were banging about but sounded like they were moving furniture or something but this went on for ages... My daughter had not long fell asleep so I was worried it was going to wake her up.
Staff lovely, clean, nice decor, like I say rock hard beds never been to a hotel with beds like that. I wasn't going to say anything but then remembered how much we paid for 2 nights and it needs to be addressed unfortunately.
Emma
2025 年 10 月入住 2 晚
