Playa del Carmen Xaman Ha Aviary Hotels

"One of the rooms was unclean, with blood on the bed, walls, and doorknob. The staff claimed it was likely paint, but it didn't look like paint. There was broken glass on the floor (not safe for our kid), and the staff refused to inspect it or replace the room. We were relocated to another room for just one night, but we'll have to return the next evening. Deciding that the hotel didn't seem safe, we checked out and searched for another hotel. I won't recommend this hotel to others. "

"amazing"

"No and the pool was beat"

"Everything was well kept, food was really good for an all inclusive. "

"Condo well located- short walk to shops, beach, restaurants and groceries. Staff was great! Our only issue was that we stayed for 2 months and our unit lacked cooking utensils."

"We had a great time, the apartment was quite spacious (perhaps the wardrobe was too small) and the level of cleanliness was really good. Breakfast in the morning was excellent and the use of the parking convenient (although very steep!). The staff was friendly and professional. We would recommend it to anyone who isn't bothered by the constant noise of people and music which does not come from the hotel but from the immediate vicinity of the promenade."

"Amazing all around, food, property and staff were top notch! Would definitely go back!!"

"We just returned from a wonderful stay at Playacar Palace. Staff, facilities and food was incredible. Location is great - walk to Cozumel ferry with free access to Cozumel Palace hotel - just show your Palace hotel bracelet. Resort credits were very helpful for spa and dolphin swim. Only downside was the lack of beach but everything else made up for it. "

"Absolutely awesome. Shows, restaurants and pools are amazing. Hope to come back soon."