"This is more of a budget hotel that has very limited amenities, condition and furnishings are of lower qualities, certain rooms the bathroom set up is strange. "
"There is a bakery on the first floor of the lobby which was very convenient for early mornings. There was a washer dryer but the drying takes 3 hours and it's not very sanitary because other people were able to put their laundry together with our laundry. The bathroom facilities were good and so was the bedroom. The staff were really helpful and assisted us with every question we had. Overall, we enjoyed our stay."
"From Expedia i can see that the breakfast added is for 2 pax but the hotel staff insists that it only covers for 1 pax. The hotel is good for family holiday but nearby has nothing much. Didi is a must in order to access to nearest shops and food stalls."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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This well-planned lakeside area is one of the city’s most popular leisure spots, offering outdoor activities as well as a diverse variety of shops and restaurants.
Gate to the East is just one of the places to see in Suzhou, so why not enjoy the other things to explore during your travels? Amble within picturesque gardens or visit the shops in this culturally rich area.
"I only stayed for two nights, but my experience at **Pan Pacific Suzhou** was fantastic. The hotel is beautiful, impeccably clean, and offers a luxurious yet comfortable atmosphere.
What truly stood out was the **exceptional customer service**. When I accidentally left my necklace behind, the staff went above and beyond to ensure its safe return—sending it to my next hotel in Shanghai **the very next day**! Their honesty, efficiency, and kindness reflect the hotel’s commitment to guest satisfaction.
Highly recommend this hotel for its **prime location, pristine rooms, and thoughtful service**. I’ll definitely stay here again on my next visit to Suzhou! "
"Great hotel, friendly staff and spacious rooms. The location is a bit off the path for tourist but there is a subway station on site and plenty taxis around."
"Lovely hotel, felt very modern and luxurious but welcoming. Lovely apartment (on 17th floor) with amazing modern cityscape views with lake... Spacious living room (with kitchenette) and bedroom with sizeable attractive ensuite with bath as well as walk in shower. Breakfast in hotel restaurant very impressive for range of items and choice of Western as well as Eastern cuisine... the hotel manager and his wife were there every day, spoke excellent English and were very welcoming so it was a real family atmosphere. All other staff were also very friendly and helpful, and room service cleaning was excellent. Lovely attractive quiet local area with convenience stores, restaurants, easy access to the local metro for plenty of sightseeing options, and beautiful lakeside walks on the doorstep. We stayed for two weeks, would love to visit again."
If I need to cancel my hotel reservation in Xiaoyanbang, will I receive a refund?
Yes, most room reservations are fully refundable if you cancel before the accommodation's cancellation deadline, which in most cases is within 24 or 48 hours of your arrival date. If you have a non-refundable reservation, you might still have the option to cancel and receive a refund within a 24-hour period of your booking. Filter your search by fully refundable to find flexible hotel deals in Xiaoyanbang.
What's it like to stay in Xiaoyanbang?
Those travelling to Xiaoyanbang will definitely enjoy the sights to see and things to do. There are 412 hotels and other accommodation options in the surrounding area. Find out more about Xiaoyanbang.
The hottest months are usually August and July, with an average temperature of 26°C, while the coldest months are January and February, with an average of 8°C. The rainiest months in Xiaoyanbang are June, July, August and May, with each month seeing an average of 224 mm of rainfall.
