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Reviews of Yamanakako Ryokan RYOZAN

2 out of 5
Yamanakako Ryokan RYOZAN
379-1 Yamanaka, Yamanakako, Yamanashi

Reviews

8.0

Very good

Rating 10 - Excellent. 43 out of 109 reviews" "
Rating 8 - Good. 36 out of 109 reviews" "
Rating 6 - Okay. 21 out of 109 reviews" "
Rating 4 - Poor. 5 out of 109 reviews" "
Rating 2 - Terrible. 4 out of 109 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christy Belle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the bath. It was so hot and steamy. The traditional Japanese rooms were exactly what I was looking for for my stay in Japan. As we were leaving, the sweet host gave us hot tea to warm our hands on our cold walk to the bud station. When I got to the bus the station, I realized I left my hat. All of a sudden I see her drive up to the station and give it to me. Excellent Japanese hospitality
Stayed 2 nights in Feb 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this place entirely by accident, but I’m so glad I did! Yamanakako is a gorgeous place! Everyone there I met was super nice. The Ryokan itself was amazing in its own right too. Very nice sized room, great amenities. The bath was exquisite. Truly a jem.

6/10 Okay

Natasha

Travelled with partner
Liked: Staff & service, amenities
The older lady running it spoke no english but was so helpful and kind to us. We would stay again.
Stayed 1 night in Nov 2023

8/10 Good

Tina, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional Japanese room, very nice owner but a bit further from the bus stop if you take public transportation.
Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fuji fabulous
The Ryokan was an excellent introduction to traditional Japanese hospitality, although it wasn’t obvious to find! Beautiful and interesting location. Lovely, helpful staff and incredible breakfast and general welcome. A great experience. We loved the atmosphere and the Yukata robes. The lake is lovely and there are lots of restaurants and thing a to do nearby.
Stayed 1 night in Jul 2023

10/10 Excellent

Lara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is a bit far from the bus stop but the area is beautiful and peaceful. Nice to walk around. The owner, a kind older woman, is very sweet and communicative despite us not speaking a lot of Japanese. The indoor onsen was small but because there were not a lot of visitors we were able to take advantage of it as if it was a private onsen.

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROS: The property is clean and neat. The staff was also super sweet and helpful, they did not speak a word of English but managed to guide me through everything, very patient. I stayed at the old school japanese style room with tatami floor, very comfortable and unique. There is a vending machine right by the entrance so thats also good if you get thirsty in the middle of the night. I liked the bathouse even though it was public for all the guests. Cons: The property is far off the main roads and combini (this could be a pro if you like peace and quiet), so if you want to grab a quick bite at the nearest 7 eleven, good luck taking a 20 minute walk back and forth. Not having AC (at the old style room) could be a problem during the summer, I went in spring and it gets chilly at night, I dont know about the summer. Some people might not enjoy the public guest bathroom, but I did not mind bathing alongside other people, this is Japan for godsake, the onsen country LOL. Thats pretty much it, I definetly recommend this property but be mindful of the distance between stations. Overall, 10/10
Stayed 1 night in May 2023

10/10 Excellent

Chammaliang

Stayed 1 night in May 2023

10/10 Excellent

Firas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing authentic Japanese style stay. Amazing staff
Stayed 2 nights in Mar 2023

6/10 Okay

Maritza, Chicago

Travelled with partner
Liked: Cleanliness, staff & service
I would not stay here again
Stayed 2 nights in Mar 2023

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very polite, excellent unique Japanese experience
Stayed 1 night in Mar 2023

8/10 Good

ZAKIR

Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, amenities
The staff said because they had too few customers they only opened the men bathroom water to take a shower. Regardless of females or male customers. Disappointing
Stayed 1 night in Dec 2019
Response from 山中湖旅館 梁山－RYOZAN－ on 20 Dec 2019
Thank you for staying our hotel and your review. We apologize for any inconvenience. We will do our best to make our hotel better. Thank you.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place. very considerate multi-lingual owner. spacious common areas and clean rooms. very quiet. views of Mt. Fuji
Stayed 1 night in Jul 2019
Response from 山中湖旅館 梁山－RYOZAN－ on 24 Jul 2019
Thank you very much for your review! We will keep our quality well!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional Japanese room was a plus. Host was very kind and helpful.
Stayed 1 night in Mar 2019
Response from Yamanakako Ryokan -RYOZAN- on 29 Mar 2019
Thank you for staying and your kind review. Thank you for praising about the hotel staff and cleanliness. When you come back to Lake Yamanaka, please stay at our hotel. We are looking forward to see you again. Thank you very much.

10/10 Excellent

C, MS, USA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice
Stayed 1 night in Mar 2019
Response from Yamanakako Ryokan -RYOZAN- on 29 Mar 2019
Thank you for staying and your kind review. Thank you for praising about the hotel staff and cleanliness. When you come back to Lake Yamanaka, please stay at our hotel. We are looking forward to see you again. Thank you very much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience made better with japanese hospitality. The facilities were up to expectations and and we stayed in comfort.
Stayed 2 nights in Dec 2018
Response from Yamanakako Ryokan RYOZAN on 12 Dec 2018
Thank you for staying. We would be pleased if you had good memories of your staying in Yamanakako. When you come back to Yamanashi, please stay our hotel. Thank you.

8/10 Good

Elaine, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not suitable for alone travel because the hotel location quite difficult to find, when very darkness when walk in to the hotel. The staff all very friendly.
Stayed 1 night in Nov 2018
Response from Yamanakako Ryokan RYOZAN on 28 Nov 2018
Thank you for staying and your review. When you come back to Ymanakako, please stay at RYOZAN again. We are looking forward to seeing you again. Thank you.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Nice little place at a fantastic location only to be let down by a judgmental lady host and unreasonable rules on the usage of the bath place and common area. My guests felt uneasy with the host around.
Stayed 3 nights in Nov 2018
Response from Yamanakako Ryokan RYOZAN on 15 Nov 2018
Thank you for staying an your review. We apologize for any inconvenience. We will do our best for make our hotel better. Thank you.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location was alright, the nearest station was kuramae about 5-10 minute walk away, otherwise we walked about 15-20 to Ryogoku through a lovely little park. The room was quite small but just big enough for me and my partner. The bathroom was very small and found it a bit difficult to shower in. The WiFi was one of the downfalls, it would connect but then not load anything and we needed it as we would plan the following day the night before and had not other use of internet. There is no room service so if you need new towels/ sheets or change the rubbish bin then you do it yourself. It was an alright stay and we slept well there.
Stayed 1 night in Aug 2018
Response from Yamanakako Ryokan -RYOZAN- on 7 Sept 2018
Thank you for staying and your review. As the hotel has building is old, we are doing various improvements. We apologize for any inconvenience. We will do my best to make it a better hotel. Thank you very much.

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
Rits was extremely welcoming and speaks excellent English. The rooms and baths were very clean and the area wasn't too far a walk from town.
Response from Yamanakako Ryokan -RYOZAN- on 9 May 2018
Thank you for staying and your kind review. Thank you for praising about the hotel staff and cleanliness. When you come back to Lake Yamanaka, please stay at our hotel. We are looking forward to see you again. Thank you very much. Yamanakako Ryokan -RYOZAN-

6/10 Okay

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hostel is ok for the price. A bit far from the bus stop. No hot water on the second floor. Shared bathroom, washroom and toilet can be a bit crowded around bedtime and morning. Be award the only shower room is shared by all the guests of same gender. If you are not comfortable seeing other people’s naked body.... It has a good view on Mt. Fuji except for some trees in the way. Overall, it was good for the price. I would probably choose some onsen hotel nearby
Stayed 1 night in Apr 2018
Response from Ryozan on 17 Apr 2018
Thank you for your stay and review. We look forward to your next visit Thank you very much. Yamanakako Ryokan －RYOUZAN-

10/10 Excellent

Lianna, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and relaxing
The place is tranquil. A good place to relax. The staff/ reception was very friendly, helpful and understanding. Also children friendly. The room was spacious enough for all of us comfortably. The gas heater was warm but unfortunately made the room smelled of gas a little but acceptable. Other guests were respectable in using the shared facilities. Overall we had a very good experience and would stay there again. I would recommend driving there instead of relying on public transport.
Stayed 1 night in Apr 2018
Response from Yamanakako Ryokan -RYOZAN- on 11 Apr 2018
Thank you for your stay and review. We look forward to your next visit Thank you very much. Yamanakako Ryokan －RYOUZAN-

10/10 Excellent

Shawn, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely people and breakfast
We love this Ryokan stay. Staff is extremely cheerful and caring. Our children love to play with hotel dog Dingo. Short walk to lake and great for a walk and jog. Value for money.
Stayed 3 nights in Nov 2017
Response from Yamanakoko Ryokan -RYOZAN- on 30 Nov 2017
Thank you for staying and your kind review. We are pleased that you like our service. When you come to Lake Yamanaka, please come back to our hotel. Thank you very much. Yamanakako Ryokan -RYOZAN-

6/10 Okay

???

Travelled with group
Liked: Staff & service
冷蔵庫があれば良かった
Stayed 1 night in May 2024

8/10 Good

??

Liked: Staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

トシアキ

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
シャワーが弱いお湯がなかなか出ない 素泊まりなのに　急遽とは言え値段が高い　
Stayed 1 night in Sep 2023

6/10 Okay

ひであき

クーラーがあるといいと思う。
Stayed 1 night in Sep 2023

10/10 Excellent

Masaya

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
エアコンが無かったのが残念
Stayed 1 night in Sep 2023

10/10 Excellent

Tae Jun

Stayed 1 night in Jun 2023

8/10 Good

MEGUMI

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Yohei

Stayed 1 night in May 2023

2/10 Terrible

TOSHIKAZU

Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
トイレ臭
部屋がトイレ臭かったです。 お風呂のお湯が少なかったです。 シャワーのお湯が非常に弱く、同時に何人も使えません。
Stayed 1 night in Mar 2023

8/10 Good

哲央

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
素泊まりで利用させていただきました。静かでゆっくりできました。 山中湖からも近く、朝からドライブできました。
Stayed 1 night in Sep 2022

6/10 Okay

Hiroki

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

HIKARU

Stayed 1 night in Jul 2022

10/10 Excellent

Dai

Stayed 1 night in Jun 2022

10/10 Excellent

MASAYUKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

WAILING

Stayed 2 nights in Apr 2022

8/10 Good

??

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2022

10/10 Excellent

Kono

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
女将さんがとてもいい人でした。夜遅くの到着になってしまいましたが、凍結路の心配もしてくれ、駐車スペースもお気遣いいただきました。 ロビーの内装はすでに変わっており、コロナ対策もしっかりされています。このエリアで素泊まりもできる、貴重な宿でした。 今回はワカサギ釣りが目的だったので、夜遅くの到着、早朝の出発でしたが、次回はゆっくり滞在してもいいと思いました。
Stayed 1 night in Feb 2022

10/10 Excellent

Toshi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
泊まりやすかった。富士山も直ぐ近くに見えて良かったです。
Stayed 2 nights in Jan 2022

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
女将さんによくしていただきました。 また利用しようと思います。
Stayed 1 night in Dec 2021

10/10 Excellent

ユウマ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
気持ちよくりょうざんできました！
温かく迎えてくれ、早朝の出発にも関わらず見送りもしていただきました。ありがとうございました。機会があればまた利用したいです。
Stayed 1 night in Nov 2021

6/10 Okay

Hidenori

Liked: Staff & service
Stayed 1 night in Nov 2021

8/10 Good

Tsunehisa

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
綺麗で過ごしやすかったです
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
チェックインが遅い時間になる旨を伝えたら、入浴時間を延ばしていただいていたり、落ち着いている時間帯だから、とコーヒーを淹れていただいたり、ホスピタリティに溢れて感謝でした。
Stayed 2 nights in Jun 2021