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South West Mermaid Inn

2.5 star property
Travelers start their day with a continental breakfast before relaxing by the seasonal pool, exploring nearby Frost Park, or using the 24-hour business center

Choose dates to view prices

The Best Western Mermaid Yarmouth sits near the Yarmouth Ferry Terminal, offering guests a garden retreat and convenient laundry facilities. Visitors connect via in-room WiFi and enjoy the seasonal pool with sun loungers. Previous guests consistently praise the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is HK$782
HK$918 total
includes taxes & fees
21 May - 22 May
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About this property

South West Mermaid Inn

  • Family-friendly hotel near Yarmouth Ferry Terminal
  • Located close to Yarmouth Regional Hospital and Frost Park, South West Mermaid Inn provides free continental breakfast, a bowling alley and a garden. Tee up with amenities such as a driving range at this hotel. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
  • Other perks at this hotel include:
    • A seasonal outdoor pool, along with sunloungers
    • Express check-out, babysitting (surcharge) and tour/ticket information
    • Free newspapers, outdoor furniture and a lift
    • A computer station, a TV in reception and a front desk safe
    • Guest reviews speak highly of the breakfast and helpful staff
  • Room features
  • All guest rooms at South West Mermaid Inn boast perks, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
  • More amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • 42-inch plasma TVs with cable channels
    • Separate sitting areas, fridges and coffee/tea makers

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 22 December and 7 January.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge
Service animals are welcome, and are exempt from fees
2 total (up to 36 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
17 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • A pet fee will be charged
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Property Registration Number RYA-2023-24-03311119315375654-545

We should mention

The seasonal pool will be open from July to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 15 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does South West Mermaid Inn have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at South West Mermaid Inn?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at South West Mermaid Inn on 21 May 2026 start from HK$782, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is South West Mermaid Inn pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 36 kg per pet. A fee applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at South West Mermaid Inn?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at South West Mermaid Inn?

Checkout is at 11 AM.

Where is South West Mermaid Inn located?

This family-friendly Yarmouth hotel is located by the ocean, within a 15-minute walk of Frost Park and Yarmouth Mall. Yarmouth Regional Hospital and Yarmouth County Museum are also within 1 mi (2 km).

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

7.6

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 302 out of 763 reviews
Rating 8 - Good. 282 out of 763 reviews
Rating 6 - Okay. 121 out of 763 reviews
Rating 4 - Poor. 32 out of 763 reviews
Rating 2 - Terrible. 26 out of 763 reviews

Reviews

Verified

8/10 Good

paul

Liked: Cleanliness, amenities, property conditions & facilities
A very warm welcome and smooth check in experience for our last minute stay! The rooms were clean and the beds very comfortable. We would definitely stay again.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Caely

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and close to great eateries
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jacqueline

Liked: Staff & service
Nice friendly staff, hot breakfast included, old establishment, lumpy bed.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service and good breakfast.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Very helpful staff
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Al

Liked: Cleanliness, amenities, property conditions & facilities
The facility was more of a motel than an inn, but the room was clean and the staff helpful. Biggest surprise was the breakfast - better than expected on several fronts.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel good for a short stay. Staff were welcoming and helpful.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Shirl-lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff. Could use some updates.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet and comfortable, well within walking distance of amenities and services in the area.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk crew was helpful and really nice. Great customer service!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, room comfort

Large clean room close to ferry.

Needing a room near the ferry. Easy check in. Ground floor drive up room pet friendly for our dog. Full Breakfast included is a bonus. Close to dinner restaurant. Served all purposes.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best sleep ever!

Close to the CAT ferry. Comfortible beds.Friendly staff, options for fresh cooked eggs and waffles puts this place above standard. Continental breakfast
Stayed 1 night in Sep 2025
Verified

8/10 Good

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice little motel. It is reasonable, clean and the staff are great, especially, Mike, who cooks great bacon and eggs! The pool is clean and the place is quiet. We stayed for three nights while we toured the area, and would highly recommend a stay at the Mermaid Inn.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed just one night It was raining but we were confortable and it was clean
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay... comfortable bed and slept like a dream
Stayed 1 night in May 2024
Verified

6/10 Okay

Paul

Disliked: Staff & service, property conditions & facilities
The breakfast was pretty good. For the price, the Motel was mostly worth it?
Stayed 1 night in Jul 2025
Verified

8/10 Good

sandra

Staff was friendly and the area was easy access to the ferry .
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely helpful.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Trena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful views
Stayed 1 night in Jul 2024
Verified

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Clean budget motel convenient to the Ferry terminal. Our room had a nicely stocked kitchenette (although we did not use it). Good low cost stay.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A simple hotel with above average service. Breakfasts (included) were cooked for us, hot, each morning. Real breakfast too, eggs, sausage, waffles, whatever we chose. The staff were so friendly and helpful! Rythem was so incredibly helpful!
Stayed 2 nights in Aug 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, esay parking
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Verry clean and comfortable
Stayed 2 nights in Jun 2025