“The hotel was an old one but well kept & properly maintained. It was clean with all the essential supplies for a traveler required in a hotel room. It was located in the small town centre with shops & groceries within a few minutes walk. Just a few minutes drive we could get to wineries, chocolate factory & so on. We had stayed one night only this time, and would stay again if returning to Yarra Glen.”
“The hotel is surrounded by lovely scenery. The room is spacious and equipped with good heating system. Great wine and food as well, yet the restaurant is a bit pricey.”
“We loved every minute of our stay at this charming, older-style hotel. Our room was spacious, comfortable, and had everything we needed. While the shared bathrooms were initially a concern, we decided to give it a go—and we’re glad we did! The setup was clean and well-maintained, and the great value more than made up for it.
The on-site restaurant serves absolutely delicious meals, and the Monday night barbecues are a must. We especially enjoyed relaxing by the cosy fireplaces with a glass of……
“Our stay at Soumah wines was literally a little piece of heaven on earth. Feel so very fortunate to have stayed there. Just stunning. Everything was amazing. The villa, the views, the wines. Went for lunch on the Sunday too and it was delicious and the staff just wonderful. Made us feel so welcome. I really cannot recommend Soumah wines enough. It was devine from start to end. I just hope to be able to come back. ”
"I recently stayed at Windsor Hotel, which boasts a rich history of over 150 years, but unfortunately, my experience was far from satisfactory.
Upon our arrival with two large pieces of luggage, we were greeted by a male staff member who promptly walked away to the restroom, showing no interest in assisting us. When we were checking out and walking to the door, the bellboy saw us but chose to walk away to assist other guests with their luggage for a ride in a Mercedes-Benz, leaving us to manage on our own. It’s unclear if he had any advantage in doing so.
We ended up putting our luggage back in the car ourselves while navigating several stairs at the entrance. While the female receptionist was helpful, the overall attitude of the staff left much to be desired. The cleanliness of the hotel was also concerning; I found a spider web above the bed, and the windows had clearly gone uncleaned for quite some time.
It’s disheartening to see such a historic establishment being let down by its current staff. I hope they can address these issues for future guests.
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