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"Very good stay. Particular mention for Becky who was on duty on the night of our stay and was very helpful when my wife was poorly. Great customer service. "

"Lovely hotel, we had the Orange cottage and breakfast was worth every extra penny. Parking was steep at £15 but overall enjoyable stay"

"Yes"

"We arrived 3 hrs prior to check-in time with a view of just dropping off our luggage while we went to the theatre matinée. But our room was ready has the room early which was good The staff were friendly and the room was very clean and modern. It is close to the centre and train station so ideal. Breakfast had lots of choice and quality food. Definitely would return. "

"Very clean and comfortable room! The one thing that sucked as they had the windows open when we arrived (in February!) and our room was FREEZING and it took quite a while to get it warm. There were great bathroom amenities, although the shower conditioner was actually just more soap when I put it in my hair. I thought I had breakfast included when I booked but was told I did not so we didn't try the breakfast as we found it quite a high price (almost 17 GBP, which is about $35 per person). The staff were not the most helpful, kind of didn't give much direction and when we called about extra pillows (there was specifically a card in the room saying we had pillow options) we were ignored the first time, called 30 minutes later and told there weren't really options and he just brought us 2 more. The location is pretty walkable to York's main sites and there's enough room to pull a car up for loading/unloading."

"Top class all the way. Attentive and friendly staff. Immaculate room presentation. Awesome breakfast."

"Spotless. Very friendly. Great location"

"Simply perfect… rooms, service, etc. and the Subrosa spa was absolutely amazing!"

"Great view of York minster. "