黑天鹅 - 酒店集团收藏允许宠物入住吗？

是的，此住宿允许携带宠物入住。将收取每只宠物每天 GBP 15 的费用。服务类动物免费。

黑天鹅 - 酒店集团收藏住宿费用是多少？

截至 2025 年 9 月 8 日，我们找到的黑天鹅 - 酒店集团收藏 2 位成人 1 晚最低价是 HK$781.35（不含税费），入住日期是 2025 年 9 月 14 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

黑天鹅 - 酒店集团收藏的停车费是多少？

该住宿免费提供自助停车。

何时可在黑天鹅 - 酒店集团收藏办理入住？

开始办理入住：15:00；停止办理入住：23:00。可安排提前入住，须支付 GBP 25 的费用（取决于客房供应情况）。超过规定时间后恕不安排入住。

何时可在黑天鹅 - 酒店集团收藏办理退房？

退房时间为 10:30。延迟退房收费 GBP 25（视客房供应情况而定）。

黑天鹅 - 酒店集团收藏的地址在哪里？

此酒店位于乡村，步行即可走到北约克沼泽国家公园和赫尔姆斯利艺术中心。而且，Duncombe (邓科姆)公园和克利夫兰道路距离酒店步行不到 5 分钟。

黑天鹅 - 酒店集团收藏点评、优惠和照片 2025

Q: 黑天鹅 - 酒店集团收藏的停车费是多少？

该住宿免费提供自助停车。

10/10 超赞

Yele

2015 年 9 月 27 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

4/10 很差

Andreas

与配偶出行

2025 年 8 月 26 日

不满意：住宿条件和设施，员工和服务

We started our tour on the Cleveland Way in Helmsley. After a Long day we got. a room near the kitchen wich was noisy and not really comfortable. All in all was the hotel not the price valid we payed

2025 年 8 月入住 1 晚

6/10 一般

Catherine

2025 年 8 月 18 日

The Staff were delightful but were very busy as they were covering many different duties. My bed was comfortable & I was pleased that there was a fan in the room. My Scampi at dinner was perfectly cooked. The Full English & the coffee were good. Car parking was available. I understand that Pets can stay but it might be a good idea to have a section of the hotel for Residents with Pets.

2025 年 8 月入住 1 晚

10/10 超赞

Michael

商务旅客

2025 年 7 月 29 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

All good.

2025 年 7 月入住 1 晚

8/10 还可以

janet

团体旅客

2025 年 7 月 13 日

满意：服务设施，清洁度

We had a lovely stay at The Black Swan. Our rooms were very comfortable and clean. Some areas of the hotel are a little tired, but generally it is a nice comfortable hotel. It has a lovely beer garden, which we used every evening for a pre dinner drink. We only ate in the restaurant one evening and the food was fine, nothing amazing, but it was all ok. The breakfast said served until 9.30, which is quite early anyway. We were down and ordering by 9.15, but a.lot of the things had run out eg fruit, little pasties. By 9.40 they had turned off the toaster and everything was cleared. We felt this should have been left until 10.00, or at least until the last people had finished. We definitely felt we were an inconvenience coming to breakfast at 9.15, having to ask for milk, tea, cutlery etc. We don"t think coming to breakfast at 9.15, when we're on holiday is a lot to ask. The actual cooked breakfast was generally good though. The staff were a mixture of friendly and abrupt, with some being quite curt with us. Others were friendly though. Generally we liked it there and had a good stay.

2025 年 7 月入住 5 晚

6/10 一般

Alexander

与配偶出行

2025 年 7 月 11 日

不满意：住宿条件和设施，服务设施

Parking at/near hotel is pretty dire and very inconvenient for getting suitcases in an out. Ended up having to pay a small fortune to park on square opposite

2025 年 7 月入住 3 晚

10/10 超赞

Roxane

与配偶出行

2025 年 7 月 10 日

It is in the heart of the little town which makes walking to everything easy. The staff were very nice and love the hotel as much as we did. No elevator for those that over pack!

2025 年 7 月入住 1 晚

10/10 超赞

Andrew

与配偶出行

2025 年 7 月 1 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Lovely beer garden with the option to eat meals in the beer garden Parking was a bit hit and miss as there are a lot of rooms and not a lot of parking spaces Staff were very friendly and meals very good Accommodation was very comfortable and rooms were quiet Highly recommended

2025 年 6 月入住 2 晚

8/10 还可以

sharon

带宠物出行, 团体旅客

2025 年 6 月 12 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Stayed at The Black Swan for an overnight trip. Location excellent, lovely walks from the door. Took our dog, were provided with a room close to an outside door which was great. Room very clean and spacious. Bed was comfortable. Quiet room. Staff at the hotel were lovely and made us feel welcome. Lovely sunny beer garden which we sat in and enjoyed our evening meal with drinks. Parking was tight and limited but again we were lucky to have got a space when we arrived. We were shocked about the 3 star food hygiene rating and this put us off wanting to eat here. However we enjoyed our meals after deciding we should try. The kettle in the room was also full of limescale. These are the only two faults I could complain about. I’m hoping they are working towards improving there scores on the door and will change the kettle in the room (42) Thankyou for our stay.

2025 年 6 月入住 1 晚

8/10 还可以

Anna

2025 年 6 月 2 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Comfy bed for the night

2025 年 5 月入住 1 晚

10/10 超赞

Anthea

与家人出行

2025 年 5 月 27 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Comfortable stay

We had a good stay in every way and will certainly stay there again

2025 年 5 月入住 1 晚

10/10 超赞

Sut Man John

2025 年 5 月 26 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2025 年 5 月入住 1 晚

10/10 超赞

Anthony

与配偶出行

2025 年 5 月 21 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Highly recommended

2025 年 5 月入住 4 晚

10/10 超赞

Leah

2025 年 5 月 13 日

满意：清洁度、员工和服务、住宿条件和设施

Very charming country inn. Our dinner here was lovely and they upgraded our room for my birthday. Lovely stay!

2025 年 1 月入住 1 晚

10/10 超赞

Sue

2025 年 5 月 12 日

2025 年 5 月入住 1 晚

10/10 超赞

Richard

2025 年 4 月 23 日

满意：清洁度、员工和服务、住宿条件和设施

Excellent hotel will definitely return 👌 👍

2025 年 4 月入住 2 晚

8/10 还可以

Paul

2025 年 4 月 17 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2025 年 4 月入住 2 晚

8/10 还可以

Miss G M

2025 年 4 月 7 日

2025 年 4 月入住 2 晚

6/10 一般

Gareth

2025 年 4 月 6 日

满意：清洁度、住宿条件和设施、客房舒适度

不满意：员工和服务

Could be better for the money

Seemed understaffed and stressy. Staff quite rude at times. Breakfast was slow, and overcooked/dry. Room lacked basics such as bar of soap, flannel, or bottle of water. Not cool for £215 room. Room was comfy though, location excellent, and the building quaint and excellent. Would have given a higher score if staff had been nicer and room had more to it. Not a luxury hotel experience.

2025 年 4 月入住 1 晚

10/10 超赞

Margaret

2025 年 4 月 6 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2025 年 4 月入住 2 晚

4/10 很差

Nicola

2025 年 3 月 24 日

2025 年 3 月入住 1 晚

6/10 一般

Malcolm

2025 年 3 月 19 日

满意：清洁度

不满意：员工和服务

Disappointing service, understaffed.

2025 年 3 月入住 1 晚

6/10 一般

Lisa

2025 年 3 月 17 日

2025 年 3 月入住 1 晚

10/10 超赞

Robert

2025 年 2 月 22 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Lovely stay at the Black Swan

We had a lovely stay at the Black Swan. Very impressed with the staff very friendly and efficient. Breakfast was nice and the lunches and evening meals were very good too. Ideal location and lovely homely feel. Would definitely visit again, good value for money

2025 年 2 月入住 2 晚

6/10 一般

Lluis

商务旅客

2025 年 2 月 18 日

满意：客房舒适度，清洁度

不满意：员工和服务

I won’t repeat

I have to admit that, in my case, I didn’t enjoy at all. Staff is so inflexible, I was in a business trip. Impossible to get a cold sandwich after 9pm (arrived at 9:07) no other options in town except an Indian. The hotel is pet friendly which I like but for the rest not an option for me. A pity because I was expecting something different. The rooms are fine but too many steps and a bit caotic

2025 年 2 月入住 1 晚

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黑天鹅 - 酒店集团收藏

The Black Swan - The Inn Collection Group

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