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"Everything was wonderful! The service was exceptional, the onset was amazing, food was soooo delicious, and hotel was very clean. LOVED everything! Can’t wait to go back. "

"The Ajisai Onsen Ryokan was an amazing experience. The hotel is small, quaint, peaceful and the Onsen's are fantastic. There are not enough words to describe the staff. Nagi, Namu, Rubi... the Chef, the cleaners were TOP Notch. Stayed for 6 nights and we ordered the 7 course Kaiseki meal for 5 nights. Delicious can't even describe what we ate. We are already planning a trip back to the Ajisai. The one on one Customer Service relationship is a 10 star in our book. Domo Arigato for soothing our souls,"

"Absolutely fabulous. The finest hotel, the finest services, the best hotspring setvice and superb food. Will always want to come back."

"Whole complex were spotless, modern, and sleek. Only wish we were in the higher floor for even better view."

"Wonderful staff were very attentive and kind. Rooms were beautiful. Thankful for the shuttle for Odawara station and the drivers to Gora station. We enjoyed our stay very much!"

"Staff was excellent, food was amazing. The shuttle was very convenient. My room was very clean, traditional and quiet. I went in January and my room was warm and cozy. "

"Spacious studio room, very modern, the onsen is great, has relaxing courtyard and breakfast is exquisite."

"Excellent attentive staff. Food quality was Michelin Star for the dinner and breakfast. Open Air private Onsen was the best part of the stay. "

"Friendly staff, and clean and spacious room. The outdoor bath was amazing"