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Reviews of Super 8 by Wyndham Zanesville

2 out of 5
Super 8 by Wyndham Zanesville
2440 National Rd, Zanesville, OH

Reviews

7.0

Good

Rating 10 - Excellent. 126 out of 601 reviews" "
Rating 8 - Good. 199 out of 601 reviews" "
Rating 6 - Okay. 134 out of 601 reviews" "
Rating 4 - Poor. 85 out of 601 reviews" "
Rating 2 - Terrible. 57 out of 601 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wessley

Stayed 1 night in Apr 2024

4/10 Poor

Jaelyn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was very dirty, Stains on pillow cases, floor had not been swept and bathroom had not been cleaned there was hair on the counters and tub surround. The hotel smelt like 3 day old burritos and smoke. I would not recommend staying at the hotel. Look for another place to stay.
Stayed 1 night in Apr 2024
Response from Cecee on 20 Apr 2024
We appreciate your time to rate our hotel. We apologize that we fell short of providing an excellent stay. Your comments will be shared with our staff as it is important for us to improve in all areas that you mentioned to us. We hope to have another opportunity to serve you again in the future. Safe travels,

6/10 Okay

Chad

Not vary clean
Stayed 2 nights in Apr 2024
Response from Cecee on 11 Apr 2024
Thank you for taking the time to rate our hotel. Your feedback means the most to our team. You comments and rating will be shared so we can focus on areas for improvement. Safe Travels,

6/10 Okay

Chad

Disliked: Cleanliness, property conditions & facilities
Well
Stayed 3 nights in Apr 2024
Response from Cecee on 11 Apr 2024
Thank you for taking the time to rate our hotel. Your feedback means the most to our team. You comments and rating will be shared so we can focus on areas for improvement. Safe Travels,

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff at Super 8 Zanesville is the absolute best. Thank you for making my darkest days a little brighter..
Stayed 2 nights in Mar 2024
Response from Cecee on 11 Apr 2024
Thank you for taking the time to rate our hotel. Your feedback means the most to our team. You comments and rating will be shared so we can focus on areas for improvement. Safe Travels,

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roads and parking lot around property are in horrible condition.
Stayed 1 night in Mar 2024
Response from Cecee on 25 Mar 2024
Thank you for taking the time to rate our hotel and services. Your comments will be shared with our entire hotel team. You input helps us to identify areas for improvement. We hope to welcome you back again in the future as our guest. Safe Travels,

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities
The roads and parking lot are terrible
Stayed 1 night in Mar 2024
Response from Cecee on 25 Mar 2024
Thank you for taking the time to rate our hotel and services. Your comments will be shared with our entire hotel team. You input helps us to identify areas for improvement. We hope to welcome you back again in the future as our guest. Safe Travels,

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Cecee on 13 Mar 2024
Thank you for choosing Super 8 By Wyndham. We appreciate your feedback. We will certainly share your comments with our hotel team. We look forward to welcoming you again in the future. Safe Travels,

6/10 Okay

Jonathon

Liked: Staff & service
They had a roof and they had beds… not much else to say. Staff was personable upon check in and check out though… so that was nice
Stayed 1 night in Mar 2024
Response from Cecee on 11 Mar 2024
Thank you for your time to rate our hotel and services. We hope to serve you again in the future. Safe Travels

10/10 Excellent

Suraj

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place in good area..
Stayed 1 night in Feb 2024
Response from Cecee on 2 Mar 2024
Thank you for taking the time to rate our hotel. We appreciate your feedback and rating. We look forward to welcoming you again in the future. Safe Travels,

2/10 Terrible

Madison

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Cecee on 2 Mar 2024
We appreciate your time to rate our hotel . We hope to serve you better in the future. Safe Travels,

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good!
Stayed 1 night in Feb 2024
Response from Cecee on 18 Feb 2024
Thank you for placing such a wonderful review. We hope to have another opportunity to welcome you again as our guest. Safe Travels,

10/10 Excellent

Suraj

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was outstanding..love it..!!
Stayed 1 night in Feb 2024
Response from Cecee on 3 Feb 2024
Thank you for taking the time to place such a wonderful review. We look forward to welcoming you back again in the future. Safe Travels,

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful in getting into a 1st floor room at the last moment (my bad - THANK YOU) , but the heat unit wouldn't go above 66 degrees, the TV wouldn't change channels, and there wasn't an iron/ board for touch-ups. Also, be warned that the free breakfast cuts off at 9 am. Cleanliness was good, just a few nagging problems. I did not notify staff of the problems when we checked in since our arrival was so late (after 10 pm) so I'm NOT faulting the staff at all.
Stayed 1 night in Jan 2024
Response from Cecee on 1 Feb 2024
Thank you for your time to provide your feedback to us. We will surely share your comments with our hotel team. We hope to have another opportunity to serve you better in the future. Safe Travels,

8/10 Good

ADAM

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2024
Response from Cecee on 27 Jan 2024
Thank you for taking the time to rate our hotel. We appreciate your feedback. Safe travels, and we look forward to welcoming you again as our guest if you travel to Muskingum County in the future.

10/10 Excellent

Suraj

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thats the best place for spending night at super 8
Stayed 1 night in Dec 2023
Response from Cecee on 20 Dec 2023
Thank you for placing such a wonderful review about our Super 8 Hotel. We look forward to welcoming you again in the future. Safe Travels,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing until. I stayed there some years back. Looks like it's been renovated somewhat. The employees were friendly.
Stayed 1 night in Nov 2023
Response from Cecee on 3 Dec 2023
We appreciate your time to rate our hotel. Your feedback is shared daily with our entire housekeeping staff, so we are sure to improve our services. Thank you for your feedback and we look forward to welcoming you back in the future. Safe travels,

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 2 nights in Nov 2023
Response from Cecee on 3 Dec 2023
We appreciate your time to rate our hotel. Your feedback is shared daily with our entire housekeeping staff, so we are sure to improve our services. Thank you for your feedback and we look forward to welcoming you back in the future. Safe travels,

8/10 Good

DENNIS

Stayed 1 night in Nov 2023
Response from Cecee on 3 Dec 2023
We appreciate your time to rate our hotel. Your feedback is shared daily with our entire housekeeping staff, so we are sure to improve our services. Thank you for your feedback and we look forward to welcoming you back in the future. Safe travels,

4/10 Poor

Andrew

Stayed 3 nights in Nov 2023
Response from Cecee on 3 Dec 2023
We appreciate your time to rate our hotel. Your feedback is shared daily with our entire housekeeping staff, so we are sure to improve our services. Thank you for your feedback and we look forward to welcoming you back in the future. Safe travels,

2/10 Terrible

Carl

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Cecee on 3 Dec 2023
We appreciate your time to rate our hotel. Your feedback is shared daily with our entire housekeeping staff, so we are sure to improve our services. Thank you for your feedback and we look forward to welcoming you back in the future. Safe travels,

6/10 Okay

Scott

Stayed 2 nights in Oct 2023
Response from Cecee on 3 Dec 2023
We appreciate your time to rate our hotel. Your feedback is shared daily with our entire housekeeping staff, so we are sure to improve our services. Thank you for your feedback and we look forward to welcoming you back in the future. Safe travels,

4/10 Poor

Jessica

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly but the hotel was disgusting and very dirty and in sad condition
Stayed 1 night in Oct 2023
Response from Cecee on 3 Dec 2023
We appreciate your time to rate our hotel. Your feedback is shared daily with our entire housekeeping staff, so we are sure to improve our services. Thank you for your feedback and we look forward to welcoming you back in the future. Safe travels,

4/10 Poor

Grant

Disliked: Amenities, property conditions & facilities
The premises were shoddy. It was a three story hotel with no elevator. The room had a facial tissue holder with no tissues, coffee service with no coffee cups and no drinking water cups in the room. I had to use my hand for water with my pills. The freezer coils of the refrigerator were totally frosted up, making the freezer compartment useless.
Stayed 1 night in Oct 2023
Response from Cecee on 3 Dec 2023
We appreciate your time to rate our hotel. Your feedback is shared daily with our entire housekeeping staff, so we are sure to improve our services. Thank you for your feedback and we look forward to welcoming you back in the future. Safe travels,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super 8 zanesville
very clean
Stayed 1 night in Oct 2023
Response from Cecee on 3 Dec 2023
We appreciate your time to rate our hotel. Your feedback is shared daily with our entire housekeeping staff, so we are sure to improve our services. Thank you for your feedback and we look forward to welcoming you back in the future. Safe travels,

4/10 Poor

Kathleen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Zanesville
When we got there,the first room was bad.The air conditioning unit was not in working order. We went to desk,they apologized and gave us a new room.The new room was on the 2nd floor which wasn't easily accessible for my husband as he has problems waliking up stairs. The desk associate apologized and stated that the following week the hotel was going to go thru a thorough room to room inspection.
Stayed 1 night in Oct 2023

10/10 Excellent

Amber

Stayed 2 nights in Oct 2023
Response from Cecee on 3 Dec 2023
We appreciate your time to rate our hotel. Your feedback is shared daily with our entire housekeeping staff, so we are sure to improve our services. Thank you for your feedback and we look forward to welcoming you back in the future. Safe travels,

6/10 Okay

David

Travelled with partner
Sheet is not clean and too old.
Stayed 1 night in Oct 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Cecee on 24 Oct 2023
Thank you for taking the time to rate our hotel. We look forward to welcoming you again in the future, Safe Travels.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Kenneth W.

Travelled with pets, Travelled with partner
Liked: Staff & service
The staff especially Tina and Kristy were super friendly helpful and informative. The bathroom could use some updating. The breakfast was very good and there was always lots of everything. Overall a very pleasant 4 night stay.
Stayed 4 nights in Sep 2023
Response from Cecee on 2 Oct 2023
Thank you for taking the time to rate our hotel. Your comments and feedback will be shared with our staff. Safe travels,

10/10 Excellent

Sandra K.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Cecee on 2 Oct 2023
Thank you for taking the time to rate our hotel. We appreciate your feedback. Safe travels,

4/10 Poor

Gokhan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Suzanne

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Jane

Stayed 3 nights in Jul 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Everybody Smokes in this Non-smoking building
The room in this no-smoking building was thick with cigarette smoke. The sheets had dog footprints on them- not sure if they were stains or if the sheets were not clean. The air conditioner had no vent cover- broken off. Front desk attendant was very nice.
Stayed 1 night in Jul 2023
Response from Cecee on 31 Jul 2023
Thank you for choosing Super 8 By Wyndham. We appreciate your time to provide your feedback regarding your stay with us. We apologize that we did not provide an excellent stay and we hope to have another opportunity in the future to serve you better. Your feedback will be shared with our staff as we will strive to make improvements in all areas in which we fell short. Safe travels,

6/10 Okay

Steve

Business traveller
They are nice to guest.
Stayed 3 nights in Jul 2023
Response from Cecee on 31 Jul 2023
Thank you for rating our hotel. Safe travels,

6/10 Okay

Elisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Cecee on 31 Jul 2023
Thank you for rating our hotel. Safe travels,

6/10 Okay

Judith

Liked: Staff & service
The room was dusty. I cleaned it. 2nd night was drying hair with hair dryer and room went dark. Called front desk. They checked fuses and then moved us to another room that was on the third floor. 2 queen beds. Old air cubit it worked. Asked for a room king bed on main floor but ended up on 2nd floor then moved to 3 rd floor. Bad knees.
Stayed 2 nights in Jul 2023
Response from Cecee on 31 Jul 2023
Thank you for choosing Super 8 By Wyndham. We appreciate your time to provide your feedback regarding your stay with us. We apologize that we did not provide an excellent stay and we hope to have another opportunity in the future to serve you better. Your feedback will be shared with our staff as we will strive to make improvements in all areas in which we fell short. Safe travels,

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Cecee on 31 Jul 2023
Thank you for rating our hotel. Safe travels,

10/10 Excellent

david

Liked: Cleanliness, staff & service
breakfast was great
Stayed 4 nights in Jul 2023
Response from Cecee on 31 Jul 2023
Thank you for rating our hotel. Safe travels,

4/10 Poor

Jane

Stayed 1 night in Jun 2023
Response from Cecee on 10 Jul 2023
Thank you for taking the time to rate our hotel. Your feedback means the most to our hotel team. We hope to welcome you again in the future. Safe Travels,

6/10 Okay

Rick, Evansville

Travelled with family
Liked: Staff & service
Staff was very helpful and polite !!! Rooms were clean but needed updating !!
Stayed 2 nights in Jun 2023
Response from Cecee on 6 Jul 2023
Thank you for taking the time to review our hotel. You feedback means the most to our hotel team. We look forward to welcoming you again in the future.

4/10 Poor

Frank

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were really nice. The rooms needs some help, though, and finding a roach running around the bathroom sink wasn't great.
Stayed 1 night in Jun 2023
Response from Cecee on 28 Jun 2023
Thank you for taking the time to rate our hotel. Your comments and feedback have been shared with our hotel team. We have called our professional pest control service provider to let them know you mentioned a pest in the room. We appreciate your feedback and hope to serve you better in the future.

2/10 Terrible

Jonathon

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stinks. Breakfast was terrible. Wifi barely worked. Room key didnt open the door to the building
Stayed 1 night in Jun 2023
Response from Cecee on 26 Jun 2023
We apologize that our hotel fell short of your expectations. We have shared your comments with our staff so we can focus on improving the areas that you mentioned. We hope to have another opportunity to serve you better in the future. Safe Travels,

8/10 Good

TERRI

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The desk clerk was incredibly helpful. The housekeepers suck! Found bedbug in the first room so they moved us to another room. The sink in the bathroom of the second room has hair clippings in it from where someone clipped their beard. I’m too tired to move and I’m just praying that I don’t take bedbugs home.
Stayed 1 night in Jun 2023
Response from Cecee on 20 Jun 2023
We apologize that we fell short of providing an excellent stay during your time at our hotel. Your feedback has been shared with our hotel team as you have identified areas that we can make improvement. Again, thank you for your rating. We hope to have another chance to serve you better in the future.

6/10 Okay

Cheryl

Stayed 1 night in Jun 2023
Response from Cecee on 10 Jul 2023
Thank you for taking the time to rate our hotel. Your feedback means the most to our hotel team. We hope to welcome you again in the future. Safe Travels,

2/10 Terrible

Kathy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bath tubs and sinks were so old the whole bathroom needed replaced. The tv kept going off every 10 minutes and the card to get into the hotel took about 10 try’s to get in.. we stayed about 2 hours and lleft
Stayed 1 night in Jun 2023
Response from Cecee on 16 Jun 2023
We apologize that you did not experience and excellent stay at our hotel. Your comments have been shared with the maintenance staff. We hope to have another opportunity to serve you better in the future

4/10 Poor

Brandon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall the hotel was dirty. Floors were sticky in rooms. Room was not cleaned well. Staff was nice and accommodating though.
Stayed 1 night in May 2023
Response from Cecee on 31 May 2023
We appreciate your feedback about your experience at our hotel. We apologize that we fell short of an excellent stay for you. We will share your comments with our housekeeping team so we are sure to focus on improvements for all future guests visiting our hotel. Thank you again for your time to share your comments. Safe travels,

8/10 Good

Charles C.

Stayed 1 night in Mar 2023
Response from Cecee on 5 May 2023
Thank you for taking the time to rate our hotel. We look foward to welcoming you back in the future. Safe Travels,