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Hotel Helvetia

3.0 star property
Travelers can carve through fresh powder during the day and enjoy international cuisine at night, just steps from the Zermatt-Furi Gondola

Choose dates to view prices

Hotel Helvetia, near the Zermatt-Furi Gondola, offers a free breakfast buffet daily. Enjoy on-site shopping and Thai specialties at Restaurant Helvetia. Guests love the multilingual staff, in-room WiFi, and convenient ski shuttle service.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is HK$1,097
HK$1,178 total
includes taxes & fees
7 Jun - 8 Jun
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About this property

Hotel Helvetia

  • Hotel near Zermatt–Sunnegga Funicular
  • Located close to Zermatt-Furi Gondola, Hotel Helvetia provides a free breakfast buffet, a corner/local shop and shopping on-site. Hit the slopes at this hotel, offering a ski shuttle, ski equipment hire and skiing lessons. The on-site Thai cuisine restaurant, Restaurant Helvetia, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
  • Additional perks include:
    • A 24-hour front desk, multilingual staff and a gift shop
    • ATM/banking services, smoke-free property and a front desk safe
  • Room features
  • All guestrooms at Hotel Helvetia boast comforts such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with baths or showers and hairdryers
    • Flat-screen TVs with cable channels
    • Electric kettles, heating and daily housekeeping

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Balcony view
Hotel Alphubel Zermatt
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  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Bar
8.6 out of 10, Excellent, 635 reviews
The price is HK$1,483
HK$1,619 total
includes taxes & fees
7 Jun - 8 Jun
Hotel Alphubel Zermatt
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 16

Check-out

Check-out before 10:30 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Helvetia pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Helvetia?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel Helvetia on 7 Jun 2026 start from HK$1,097, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Helvetia?

This hotel doesn't offer parking.

What time is check-in at Hotel Helvetia?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel Helvetia?

Checkout is at 10:30 AM.

Where is Hotel Helvetia located?

Located near the slopes, this Zermatt City Centre hotel is in the mountains, within a 10-minute walk of Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola, and close to winter sports, such as cross-country skiing and snowshoeing. Zermatt Gornergratbahn Station is 5 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.8

Cleanliness

8.4

Location

7.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 174 out of 803 reviews
Rating 8 - Good. 308 out of 803 reviews
Rating 6 - Okay. 198 out of 803 reviews
Rating 4 - Poor. 74 out of 803 reviews
Rating 2 - Terrible. 49 out of 803 reviews

Reviews

Verified

10/10 Excellent

Terese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and so was the balcony. The breakfast was very good also.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and simple chalet style lodging with typical fare for European breakfast. The view is superb if you are on the top floor
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Good breakfast. Good coffee. Staff is very nice
Stayed 1 night in Apr 2026
Verified

8/10 Good

Joshua

Liked: Cleanliness, property conditions & facilities
Good location, decent breakfast
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Maria Rozetta

Liked: Cleanliness, staff & service, property conditions & facilities
The mountain view is stunning. Staff are helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, property conditions & facilities
Staff was fantastic
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The old style was authentic and the spa bath a bonus, plus the view was great.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Rory

Liked: Staff & service
Disliked: Amenities
Staff were helpful but facilities very limited. Good as a bed and breakfast.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

JIA LING

Liked: Staff & service
Convenience locations and very good breakfast including.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Theresa

Excellent mountain views and lively breakfast
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lizz Anthonette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Location Location. This is close to the bridge so easy access to everything you want to do esp if you want to watch the Matterhorn sunrise in Zermatt. Also shops are just there. Its not that noisy bc thats not a thing in Switzerland. Our heaters worked but we opened the windows still to get some air. The breakfast is also good. The lady was welcoming and smiling. Breakfast at the hotel helps esp if you are on a budget. Its 7-9 be on time. They are always on time here. They have cold cuts, cereals and breads. I liked it. I was skeptical at first because of the reviews but the room did what it supposed to for us. I want to be close to the action on a budget. I highly recommend if you are a couple travelling on a budget and always on the move to see the sites conveniently.
Stayed 2 nights in May 2026
Verified

8/10 Good

Eric

Liked: Cleanliness
Positives, it is right on Main street, great location. Room was clean but small…. No elevator so be prepared to haul up luggage possibly 4 floors. No on site staff other than cleaning staff, just a phone to call for any needs.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ratna

Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean and staff is very friendly. The hotel has no elevator and the stairs are quite steep. Large luggage can be a challenge. Breakfast is wonderful and fresh. Overall, the hotel is wonderful for traveler on a budget.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast included was very nice. The attached Italian restaurant was excellent.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff were really nice and helpful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
The room (3) was clean albeit small, but it was warm, had a balcony and was great for the night. The sound from above was noticeable, no acoustic insulation was evident. The maintenance wasn't great, the basin was cracked but these are minor issues, noise from outside was heard around 02:00 but this is due to the excelled location of the hotel, it's perfect for the town nightlife. I'd stay there again, self check-in was easy, there was nobody around, check out was just as easy...
View from balcony
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the center of town. Restaurant downstairs is excellent. Family suite was perfect for 4 people.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget friendly in a central location. Comfortable room with good amenities and a nice breakfast.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Simon

Liked: Cleanliness
Hotel is rustic chalet style. Small but comfortable rooms. No welcoming front desk, just keys hanging on a board. Great location to Zermatt station, many food options, a little noisy when these close for the night.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
The place was cozy and super cute. Can’t beat the location. Nice breakfast. Great value.
Stayed 1 night in May 2025
Verified

8/10 Good

MIKE

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe and spacious room. Mattresses need replacing and the hotel’s proximity to the local bars made it a bit noisy. However, Overall we had a good stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very rustic but clean and it was right in the heart of Zermatt. We arrived before check in but the staff checked us into our room anyway. I loved every bit of our stay.
Stayed 1 night in May 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service
Best location ever
Stayed 6 nights in Jan 2025
Verified

8/10 Good

Adrian

Liked: Cleanliness, amenities
We had room 14 and would have had view on the Matterhorn if conditions would have been better. Room confortable for three nights and very central. Very good value for money in Zermatt. Fernanda is a very nice person. Good breakfast. Only negative point for me, as a tall person, was the height of the ceiling in the shower.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

michio

Liked: Cleanliness, amenities, property conditions & facilities
Large rooms, convienient location
Stayed 2 nights in Aug 2023