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关于罗曼蒂克酒店的点评

3 out of 5
罗曼蒂克酒店
Chrum 21, Zermatt, VS

点评

9.8

绝佳

10 分 - 超赞。209 条好评，共有 237 条点评" "
8 分 - 还可以。25 条好评，共有 237 条点评" "
6 分 - 一般。1 条好评，共有 237 条点评" "
4 分 - 很差。1 条好评，共有 237 条点评" "
2 分 - 糟糕。1 条好评，共有 237 条点评" "

9.8/10

清洁度

10/10

员工和服务

9.6/10

服务设施

9.6/10

住宿条件和设施

10/10

环保

点评

10/10 超赞

Ka Kit

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The stay in Hotel Romantica was excellent. The hospitality is the warmest. At the beginning of the stay, the hotel host Thor took us from the train station to the hotel via the hotel car. During our stay in the hotel, Thor and the team provided us a lot of information and recommendations about our trip in Zermatt and we had a very great time here. The hotel room was great with a very nice view. The room was very clean and the breakfast was great. We had very good rest in Zermatt so as to make the best use of our precious time here. The hotel team, especially Thor, is very talkative, polite and has a great sense of humor. One thing I would like to mention regarding how the team helped us during our stay. My suitcase was broken during the train transportation to Zermatt. Despite some search in Zermatt, we still not able to get a new one. Thor helped us to search around Zermatt and provided us suggestions on getting a new one and the way to get rid of my broken suitcase. Although we eventually decided to get a new one in another place in Switzerland, the team’s enthusiasm in helping people is touching. Oh yeah, the dog and cat in the hotel are also very cute. We had good time petting them during our stay. I would strongly recommend Hotel Romantica for anyone who plans to stay in Zermatt.
Thor 于 2023年01月30日 的回复
Dear Ka Kit,Thank you so much for your kind and generous review. It was a total pleasure to have you as our guests, and we hope to see you back in Romantica on another occasion!Kind regards Thor & Michèle

10/10 超赞

SAU MUI

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 3 晚

10/10 超赞

YUK BING

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 2 晚

10/10 超赞

Keynes

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 8 月入住 2 晚
M. Cremonini 于 2018年08月28日 的回复
Dear guests! Thank you for your Rating. Kind regards,

10/10 超赞

Cheuk Wai

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
值得入住
酒店主人服務態度良好，為人親切，為我提供了一切有關行山的重要資訊，又會主動為我作出良好的建議。酒台風格傳統，外型優美，門前的小花園十分漂亮，房內風格傳統，睡床舒適。早餐美味，供應充足。
2018 年 7 月入住 1 晚
Michèle 于 2018年08月26日 的回复
Dear guest! We would like to thank you for your nice comment and hopefully you will be back soon to Romantica. With best wishes, M: Cremonini

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
人情味特濃的酒店之選
房間設備完善 廁所十分乾淨 整齊 寛大 酒店餐廳田園風擺設 讓人十分舒服自在 早餐有部分是自家製 味道很好 員工有空會跟我們談天分享推介瑞士景點 夫婦房東非常有善健談 盡力解答所有我們的旅遊問題 又會分享自己的趣事 是一個能給你渡假放鬆的窩心人情味濃酒店 ps 離火車站5分鐘路程 還要上大約50m斜路 但我覺得得到既享受遠蓋過這少少的付出 極之大力推薦hotel ronantica

10/10 超赞

Chih-Wei

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

eaea

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

ModaMay，TAIWAN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
環境優雅、服務親切
飯店環境優雅，客房整潔舒適，老闆娘服務親切，房內無線網路穩定快速，雖須於主要大街轉入小巷小小爬坡才能抵達，但物超所值，客房還有陽台，可欣賞策馬特環繞的群山。唯一缺點是早餐的選擇性不多，餐點較為簡單。

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
馬特洪峰是一個相當值得去的地方
以價格和當地飯店比較，價格還算合理，老闆很親切。飯店不大但早餐服務相當貼心，老闆相當熱心的提供當地的旅遊資訊。

10/10 超赞

vince

与配偶出行
Vary cool
2024 年 4 月入住 6 晚

10/10 超赞

Connor

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had an incredible experience staying at Hotel Romatica. Thor, the host, was waiting to pick us up from the train station, and we were shown nothing but the absolute best hospitality from the second we arrived to the second we left. The hotel was incredible cute and impeccably clean, and we felt right at home. We were truly treated like family and we could not have asked for a better experience.
2024 年 2 月入住 5 晚

10/10 超赞

Ove

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Herlige Zermatt
Veldig hyggelig sted, svært godt renhold. Trivelige folk og nærhet til alt
2024 年 2 月入住 5 晚

10/10 超赞

Charlotte

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
An amazing stay!
Our time in Zermatt was so special because of Hotel Romantica! The hotel is in the perfect location and a stay here is like staying with your new Swiss friends! The entire staff was so welcoming and available to help/answer questions at a moment’s notice. The rooms and breakfast were also a delight! This was our third trip to Zermatt and our favorite because of this hotel.
2024 年 2 月入住 5 晚

10/10 超赞

Rafael

2024 年 2 月入住 5 晚

10/10 超赞

Gary，Albemarle

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Owners are wonderful folks that provide all you could wish for!! Kindness on the top of the list!! ❤️❤️
2024 年 1 月入住 3 晚

10/10 超赞

Paige

2024 年 1 月入住 3 晚

10/10 超赞

Amanda

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It’s in a perfect location. Walkable to a ton of restaurants but off the main drag so you have some quiet. Walkable to the train station and ski lifts. Beautiful Mountain views from the rooms!

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing find
Just wonderful. Family run hotel with amazing service.
2024 年 1 月入住 4 晚

10/10 超赞

Roy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel. The owners, Thor and Michelle, made our stay unforgettable. 11 out of 11 rating
2023 年 10 月入住 2 晚

10/10 超赞

Christopher

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hosts were so nice and extremely helpful. They went out of their way to make sure we got the most out of our visit to Zermatt.
2023 年 9 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Warmth
Clean cozy room Nicely decorated garden & restaurant Owners were very helpful & friendly
2023 年 9 月入住 3 晚

10/10 超赞

Raymond，Columbia

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The host and hostess were great, they gave us plenty of ideas for walks and restaurants. One early morning the hostess said, walk up the path for two minutes so you can get a picture, the Matterhorn was glowing red from the sunrise. Got a beautiful pic. We stayed two nights in the old goat barn that was converted into a room. It was very nice… maybe a lil small if you were staying for a week. I didn’t see the other rooms, but others I talked too said they were nice. I would recommend the hotel to anyone. The best thing I can say is, they cared about your stay and wanted to make it great.
2023 年 9 月入住 2 晚

10/10 超赞

Son

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very cute hotel that is near the train station and the lifts. About a 10 minute walk from the train station , and 15 minute walk to the Glacier paradise lift (to see the Matterhorn). Hotel was clean, staff was very helpful, and central location to everything you need. Would stay here again!
2023 年 9 月入住 2 晚

10/10 超赞

Sarah

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We have been traveling for three weeks. This is absolutely the best place we have stayed so far. It is charming, cozy, and the staff are incredibly helpful and kind. As I sat in our suite, I thought I would love to spend Christmas here. It's just that comfortable. I highly recommend it to single or others traveling.
2023 年 9 月入住 2 晚

10/10 超赞

Robert

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The owners, Thor and Michelle, were fabulous! Very friendly, thoughtful, and went overboard to service their customers. The hotel was conveniently located, but just off the main through fare so it was quiet. Exceptionally clean rooms and delicious breakfast. Highly recommend that anyone visiting Zermatt consider this hotel!
2023 年 9 月入住 2 晚

10/10 超赞

Robert

2023 年 9 月入住 2 晚

10/10 超赞

daniel

与配偶出行
满意：服务设施
Lovely gardens and flowers greet visitors. Great vistas.
2023 年 8 月入住 3 晚

10/10 超赞

RIRA

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 4 晚

10/10 超赞

salvador

2023 年 8 月入住 2 晚

10/10 超赞

HYUNGUK

与家人出行
满意：清洁度、员工和服务、客房舒适度
최고의 호텔
Room, breakfast, garden, everything is the best.
2023 年 8 月入住 2 晚

10/10 超赞

manuel e.

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
maravillosa estadia
mi viaje fue familiar y el hotel esta perfectamente bien ubicado las habitaciones lindas y limpias el desayuno super completo y michell y thor son unos anfitriones excelentes y muy amables ellos mismos atienden el hotel y estan dispuestos a darte los mejores consejos de que ver y hacer seguro regreso alli otra oportunidad
2023 年 6 月入住 2 晚

10/10 超赞

Jason

2023 年 7 月入住 2 晚

10/10 超赞

Kathryn

满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 2 晚

2/10 糟糕

Amar

2023 年 7 月入住 1 晚

10/10 超赞

Jeremy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
One of my favourite hotels ever. Such friendly and helpful people and great location. The little wooden hut is straight from a fairy tale. Highly recommend.
2023 年 7 月入住 4 晚

10/10 超赞

Nicky

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
This is a fantastic stay the staff are so friendly as the make the stay very personal like you are staying with friends, they know where you a from even the language you speak. Room is exactly as described.
2023 年 7 月入住 2 晚

10/10 超赞

Christopher

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 2 晚

10/10 超赞

Jose，Upper Saddle River

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Our hosts were wonderful. Beautiful place steps from the center of town.
2023 年 6 月入住 2 晚

10/10 超赞

Samuel

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel Romantica was simply wonderful.
2023 年 4 月入住 5 晚

10/10 超赞

Paulette

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Everything about the Hotel Romantica was perfect. So welcoming and helpful in getting us orientated for skiing and everything else. Great location too.
2023 年 2 月入住 6 晚

10/10 超赞

Isabel

2023 年 2 月入住 6 晚

10/10 超赞

Donald，Alta Loma

满意：清洁度、员工和服务、服务设施、住宿条件和设施
staff was friendly and helpful. great views of Zermatt.
2023 年 1 月入住 4 晚

10/10 超赞

Kristof

满意：清洁度、员工和服务、住宿条件和设施
This place is fantastic! The owners and the staff are very welcoming and nice. The room was very comfortable and impeccably clean. Whenever coming back to Zermatt this will be the place I will want to stay again and again.
Michèle and all 2 and 4 legs in Romantica 于 2023年01月13日 的回复
Dear KristofThank you so much for you wonderful review and comment.It was a pleasure having you at the Romantica and hopefully we will meet again.All the best to you.Kind regards,

10/10 超赞

Joycelyn

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff is very hospitable. They serve good variety of breakfast. it is not difficult to find the hotel too.
2023 年 1 月入住 3 晚
Everyone in Romantica 于 2023年01月13日 的回复
Dear JoycelynThank you so much for your rewiew and kind word.it was a pleasure having you with us.All the best to you ,Yours sincerely,

10/10 超赞

Tomoaki

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I would like to thank the staff for the warm hospitality extended to me during my recent visit.
Everyone at the romantica 于 2023年01月13日 的回复
Dear TomoakiTHANK YOU for your kind words.It was a pleasure having you at the Romantica.All the best to you.Yours sincerely,

10/10 超赞

Perry

满意：清洁度、员工和服务、服务设施、住宿条件和设施

10/10 超赞

Julien

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect stay
The location of the apartment is great, very quiet and close to everything. Bus stop is 5 minutes away and metro 10 minutes away. What I really loked is the cleanliness of the apartment as well as all the features. The welcome was absolutely wonderful, you just have to collect the keys in another building, but everything is well explained. Friendly staff, great location and cleanliness makes it the perfect spot to stay.
2022 年 10 月入住 1 晚

10/10 超赞

Anne

2022 年 8 月入住 2 晚

10/10 超赞

Eliane

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 7 月入住 2 晚