Zero Branco Hotel with Pool

"When I arrived, my kids immediately saw rides and a pool. I was immediately told by brother of the host that this area is private. It is literally the same building, same garden, same premises. Why is the “private” area for brother not separate. It’s like living in the hotel. How are the guests supposed to know. My kids were left crying for hours on arrival and then in the morning because of this. I also requested for the checkout a little late which was declined and not even 30min were...