Bansko Zhelezen Most - Highlands Hotels

"Amazing place. Great hosts. Very close to old town. "

"I found the Premier to be a very nice resort with good amenities."

"The room was big and clean."

"I loved the easy access to the jacuzzi and steam rooms and had a wonderful massage."

"Arrived at the hotel but the man could not locate our reservation albeit we had only booked a few minutes before. He suggested we were at the wrong hotel but then showed us to the room. He wasn’t very friendly! We left the hotel at 8:45am but the reception was closed and nobody around. We called a phone number twice that was on the door but nobody answered so we had to leave the key on a hook on the door!!"

"Big comfortable room, pleasent stuff, good spa and massages"

"Good location decent breakfast, hot water isn’t the most sufficient, friendly staff"

"The worst hotel I have ever stayed. The pictures are misleading and don't present reality not even close. The interior was old and stinky. The guy at the reception was angry every time we approached him even during the check in. The spa center resembleed more lile a sanitarium or an old hospital from the Eastern European block. The breackfast was cooked days ago and served just warmed up including the crepes and omelette, the only good thing were the kind Ukrainian servers at the restaurant "

"Beautiful and quiet place!"

"Clean rooms and spa, Friendly staff."

"Average hotel, breakfast was nice and hot, rooms were very basic, staff were okay, would not return, location is okay, spa was nice "

"Location is perfect"

"Cheap, clean and ok good food."

"Great Service and Amenities, but Shuttle Schedule Needs Improvement"

"Location very close to ski facilities and mountain tracks. Very friendly staff. Nice outdoor relaxation area. The window view depends on the room. "

"Hot tubs weren't open but pool was and it was very nice. Breakfast is sufficient. Front desk staff nice. Good value."

"Amazing location "

"Good"

"Хороший отель, приветливый персонал, обильный завтрак. Если брать блюда а-ля карт, то подача обалденная, повар старается, еда очень вкусная. До склона ходят регулярные шатл-басы, водители приветливые. К сожалению WiFi нормально работает только на лобби."

"The host Daniel was extremely helpful and assisted us with everything. Location of the hotel is great, everything is a few minutes away walking. "