Suzhou Zheng He Memorial Hotels

"Great services. The staff was so nice to arrange transportation in and out of hotel. "

" Very elegant hotel comfortable room and bed and great breakfast "

" I have been using that hotel for 15 years and it has really gone down hill!!!!! the food was cold the TV had limited channels for foreign visitor I will not be back "

"great staff, great hotel."

" I was staying with you last week and an object, an orange bag, disappeared from my room. I contacted the manager, and he didn't resolve it. As I had a flight, I needed to leave the hotel and they told me they would get in touch. What did not happen. How can we proceed with this? They were important objects and documents"

"Thermostats didn’t work. Room temperature reached to 28C. Front desk suggest to provide a fan - I was shocked to hear that. Upon refusing the fan option, changed my room. New room - window wouldn’t close so you can count how many cars passed by. In the morning AC automatically changed to heater and I woke up due to hot room. Old and hard to operate thermostat. Room size although they call it king size bad room was terrible. No sitting spot to sit and put your shoes on. Breakfast is below...

"Amazing hotel, very friendly and helpful staff. Next time in Shanghai, will surely pick this hotel again"

"They need a new air conditioning system. The room is hot, but they cannot turn the air conditioning on."

"Dit is een zakenhotel waar ik vaker ben geweest. Dit keer had ik een zogenaamde Zen-kamer. De kamers zijn rustig, hebben een groot comfort en zijn goed schoon. Internet heeft ook een prima snelheid. Opvallend is de snelheid waarmee het vriendelijke personeel je helpt. Echt niets op aan te merken. Het ontbijtbuffet heeft een enorm brede keuze. Veel meer dan het gemiddelde hotel. De prijs van dit hotel is ook allezins redelijk. Ik zal er graag weer terugkomen."

"Very nice hotel. Beautiful gardens and great food. Nice staff too!! Highly recommended."

"There are 3 untrue information on the hotel description including map location, nearby, and getting around. When I found out the hotel is not located at Xuhui and cannot get there by metro, I asked to cancel and refund, but cannot get refund. It is luck for us to find out the errors early and get into trouble at night with luggage. "