North Holland Adventure Holidays

What a great hotel. Quirky in a prefect location. The staff could not do enough for you it was a pleasure to be there . We recently stayed in London hotels with the usual arrogance but we felt comfortable and . Clean friendly professional, my son had his 9th birthday and they gave him a hand written card , some chocolate and sweets. Highly recommended them

Good central location

The location is great, and the hotel room was of good size and offers a good view. We would recommend this hotel if you prefer staying close to the Central Station. The breakfast buffet was good but there were flies in the food area.

Hotel accommodations and staff were nice and very quiet. On site restaurants were good with a few good choices close by for a change. Excellent location to the train station. Would be good if they could add a take away coffee bar when you just want to head out with a coffee first thing in the morning.

The first room that they put me into smelled weird so I asked for a new room and I got one without carpet and that was much better! The parking is a few blocks away and it’s like €50 for valet. This location is great. I could walk up to the Anne Frank house and all around town.

Very nice rooms. Larger than normal European hotels.

I’ve stayed here before & it was a great experience & I had the same again on this trip. Will stay here again.

My biggest issue was the inconsistency with staff. While all were friendly, there were issues everywhere. 1. My Bonvoy number was not recorded properly, lots of confusion surrounding it. 2. At check in, I was told repeatedly that there was no room service breakfast. I said no, I understand the room I booked includes breakfast downstairs but if I pay for it, extra, I can have it delivered to my room. No we don’t offer that. Suffice to say it was a communications breakdown, lost in translation, whatever. I did get breakfast delivered and charged to my room. 3. I placed my order via the digital system. I entered specific requests where they left space for me to do so. This worked great for two dinners. And one breakfast. The first breakfast was a disaster; not one note was read or acknowledged. No cup for the tea. No milk for the tea. Scrambled eggs not egg whites. Etc etc. 4. I booked and prepaid for a car to take me to the Amsterdam Cruise Terminal. At the time of checkout, a tour group was departing and an American was arguing over his bill. The staff were spinning but no one more than the doorman. I told him I had booked a car, prepaid and he would be there soon. I had to checkout first. He came back two minutes later, flustered. I said he’s here? Yes! I said great, pls load the luggage and I will be right out. Basically, I was put in wrong car. My guy calls my cell. Drivers were great. We meet and switch! But staff were over their heads by one tour group! Yikes!

What a great hotel. Quirky in a prefect location. The staff could not do enough for you it was a pleasure to be there . We recently stayed in London hotels with the usual arrogance but we felt comfortable and . Clean friendly professional, my son had his 9th birthday and they gave him a hand written card , some chocolate and sweets. Highly recommended them

Good central location

The location is great, and the hotel room was of good size and offers a good view. We would recommend this hotel if you prefer staying close to the Central Station. The breakfast buffet was good but there were flies in the food area.