Riviera Maya All inclusive Holidays

Pros: beautiful, well-maintained property, very attentive and friendly staff, delicious food, easy transportation to and from the airport, quiet location, not crowded at all, a truly relaxing vacation, most guests were seniors or families with young children Cons: We visited in September not knowing seaweed at the beach was a problem, the winter months would be a better time to go. We were offered free salon services or excursions if we agreed to attend a 1 1/2 hour “presentation” so beware, it’s just a sales pitch to join a membership to their hotels

We have stayed at Rayal Haciendas several times. We always stay the week prior to the resort closure for 1 week for maintenance. This year their breakfast, lunch and dinner offerings were very slim due to a restaurant buffet closure being replaced with a very LIMITED buffet. Since we have been in the past and we know what to expect- this was very disappointing. We ended up with reservations every night and ate the same thing every night for dinner- the point of having multiple restaurants is to have variety. Additionally, their closed restaurants often features dinner shows that weren't available as well. Finally on Friday- they had begun draining the pool early. Pretty annoying that we missed out on multiple things so they can get an early start- next time just close the whole resort for 2 weeks- instead of limiting the experience for paying guests. Usually, we are very satisfied with this resort- otherwise we wouldn't have returned 4x. On a positive note- the staff are very kind, thoughtful, and helpful- always wanting to provide the best service to the guests. They are our favorite part, they always remember us and what we like. We appreciate them especially :)

The staff was incredibly welcoming. Food and entertainment was lovely. Although it is high seaweed season and we knew this before booking... the hotel did an amazing job cleaning. The drinks where delicious and staff cared for peoples safely. Will be returning.

Overall, my family and I thoroughly enjoyed our stay. The staff was friendly and attentive throughout the resort. The rooms was nice and clean. I really enjoyed my plunge pool. The buffet was the best restaurant. My nephew enjoyed the children's pool and didn't want to come out. There was plenty of chairs near the pools and the infinity pool was beautiful.

Pros: beautiful, well-maintained property, very attentive and friendly staff, delicious food, easy transportation to and from the airport, quiet location, not crowded at all, a truly relaxing vacation, most guests were seniors or families with young children Cons: We visited in September not knowing seaweed at the beach was a problem, the winter months would be a better time to go. We were offered free salon services or excursions if we agreed to attend a 1 1/2 hour “presentation” so beware, it’s just a sales pitch to join a membership to their hotels

The staff was incredibly welcoming. Food and entertainment was lovely. Although it is high seaweed season and we knew this before booking... the hotel did an amazing job cleaning. The drinks where delicious and staff cared for peoples safely. Will be returning.

We have stayed at Rayal Haciendas several times. We always stay the week prior to the resort closure for 1 week for maintenance. This year their breakfast, lunch and dinner offerings were very slim due to a restaurant buffet closure being replaced with a very LIMITED buffet. Since we have been in the past and we know what to expect- this was very disappointing. We ended up with reservations every night and ate the same thing every night for dinner- the point of having multiple restaurants is to have variety. Additionally, their closed restaurants often features dinner shows that weren't available as well. Finally on Friday- they had begun draining the pool early. Pretty annoying that we missed out on multiple things so they can get an early start- next time just close the whole resort for 2 weeks- instead of limiting the experience for paying guests. Usually, we are very satisfied with this resort- otherwise we wouldn't have returned 4x. On a positive note- the staff are very kind, thoughtful, and helpful- always wanting to provide the best service to the guests. They are our favorite part, they always remember us and what we like. We appreciate them especially :)

The staff was incredibly welcoming. Food and entertainment was lovely. Although it is high seaweed season and we knew this before booking... the hotel did an amazing job cleaning. The drinks where delicious and staff cared for peoples safely. Will be returning.

Overall, my family and I thoroughly enjoyed our stay. The staff was friendly and attentive throughout the resort. The rooms was nice and clean. I really enjoyed my plunge pool. The buffet was the best restaurant. My nephew enjoyed the children's pool and didn't want to come out. There was plenty of chairs near the pools and the infinity pool was beautiful.

Pros: beautiful, well-maintained property, very attentive and friendly staff, delicious food, easy transportation to and from the airport, quiet location, not crowded at all, a truly relaxing vacation, most guests were seniors or families with young children Cons: We visited in September not knowing seaweed at the beach was a problem, the winter months would be a better time to go. We were offered free salon services or excursions if we agreed to attend a 1 1/2 hour “presentation” so beware, it’s just a sales pitch to join a membership to their hotels

The staff was incredibly welcoming. Food and entertainment was lovely. Although it is high seaweed season and we knew this before booking... the hotel did an amazing job cleaning. The drinks where delicious and staff cared for peoples safely. Will be returning.