「The staff was very friendly when we checked in, even though we made the reservation only two hours beforehand. They took our IDs to register us, and two days later, when we left at 5 a.m., they came out to see us off without us even having to call them, which we appreciated since we didn't want to inconvenience them so early in the morning. They said goodbye anyway.
Something that could be improved is the breakfast.
Thank you.」
「This was one of the worst hotel experiences I’ve ever had. The staff was rude, unhelpful, and seemed to try to charge extra for everything. I originally booked a room for one person, but it was already a double-bed room. Before arriving, I asked if I could add another guest, and they told me it was no problem. When I checked in, I also asked to extend my stay by one more night and wanted to pay everything immediately. The receptionist told me to come back the next day instead. The next day, when...