Isla Contoy Kid friendly Holidays

If you want to shower in mold this is the place for you.

I loved everything was a great stay

The property has an amazing beach. There were days the seaweed was worse but the resort has a block so it wasn’t usually bad directly in front of ours. The altitude where we stayed was decent. I would not say a true gold member status though. Was clean enough. Small rooms. Double beds so small for two people. The buffet was not great probably the worst buffet I’ve ever had. Not many options for breakfast lunch or dinner. It wasn’t too or fresh either. Hardly any fruit. The à la carts were pretty good. The grill which you would think has steak, didn’t it had a meat platter with a thin rubber steak. So gross. Or you could pay 80$ extra for a steak or 130$ for a lobster. The risotto has steak and it was good! The Asian restaurant was good. The annoying this is this resort has like almost non existent entertainment. Did bingo one night. Kareoke one night that wouldn’t work so we didn’t get it. No shows or performances at all. So the night life for family really sucks. Only bars in that area for entertainment. The pools were ok. The one big pool they would try to play volleyball but it’s like 5.5 ft deep so maybe only bigger adults could play. It was summer so maybe slow season but the service was decent but the servers ran their butts off. I wanted gold member but that really got you nothing but the altitude room. A breakfast buffet to our altitude unit but really is was just as good as the other buffet. A infinity pool but has poor poor service. Not true gold member service.

Everything is good

We had an amazing time at this beautiful resort! Most of the food was delicious and the staff were all very accommodating!

Nestled along Cancun’s tranquil Punta Nizuc coastline, NIZUC Resort & Spa exemplifies understated luxury and impeccable hospitality. From the moment of arrival, the experience is defined by thoughtful service, architectural elegance, and an atmosphere of refined serenity that distinguishes it from the more commercial resorts in the region. The accommodations are exceptionally appointed, blending contemporary design with natural materials that create a seamless connection between the indoors and the surrounding tropical landscape. Every detail, from the spacious layout to the luxurious bedding and private terraces, reflects a commitment to comfort without sacrificing sophistication. The culinary part is equally impressive, offering a diverse collection of restaurants that consistently deliver exceptional cuisine. Mexican specialties, refined Asian fare, or impeccably fresh seafood, each meal feels carefully curated rather than simply served. Room service was the best I’ve ever had. The crown jewel, however, is the spa. Widely regarded as one of the finest in Mexico, it offers a tranquil sanctuary where hydrotherapy rituals, restorative treatments, and serene relaxation spaces provide an experience that is both indulgent and genuinely rejuvenating. The attention to detail throughout the wellness journey is remarkable. What truly elevates NIZUC is its ability to balance exclusivity with warmth. The staff anticipates guests’ needs with effortless professionalism.

I loved everything was a great stay

It took 40 minutes to check in and a long time to check out. We were only approached by pool staff the last day for beverages and was ignored all other days. They ran out of towels for pool. Housekeeping did not provide enough towels or basic amenities in the room and we had to call to request things. The hotel itself was nice but there could be improvements made with efficiencies.