「The hotel aims to be a diverse resort, but the actual management appears chaotic and inefficient. Staff lack proper training in service, hygiene, and English proficiency, and the maintenance of hotel facilities is poor. Overall, the hygiene standards of the rooms and restaurant do not reach five-star levels, and the quality does not match the price. Unfortunately, this is currently the only upscale hotel on the island.」
「Excellent facilities, breakfast food very good, there are two separate restaurants which serve different times (0700-0800)
and (0800-1000)
Evening meals very good and not too expensive compared to local restaurants in Cat Ba town
Beaches are not private as described, the public can use them, and as a warning, after 1600 they get very busy (presume everyone heads there after work)
Clientele are predominantly Asian (Vietnamese, Korean, Chinese) and very, very few westerners, so be prepared to be...