Yucatan Peninsula Luxury Holidays

The staff made this place such an enjoyable experience. They were helpful, responsive, and the most hardworking staff I have ever seen.

The room was clean, the food was great, most of staffs were friendly, except I think one of transportation managers, which I bought a round trip transportation from airport to hotel and back to airport, but the night before we want to return to airport, I called our resort front desk to make sure everything is ok, and the manager of transportation his name was Louis he told me they canceled your transportation to airport, which I was very upset, I told him why you guys didn’t let me before, why it’s canceled, he said I am sorry I don’t know but we will refund your money or find you a taxi, I told what if I didn’t call and I missed my flight cause of waiting for my transportation which canceled, actually I made that reservation with lady her name was America Franquiz, she didn’t give any information about transportation cancellation also the manager of all restaurants I don’t know his name, but he wasn’t helpful and friendly at all

The food and restaurants are outstanding. The hosts are genuinely caring, and the quality of the food exceeded my expectations. There are outdoor grill stations every day, and the meals are not only delicious but also feel fresh and healthy. The swimming pools are beautiful, plentiful, and exceptionally clean. Overall, this truly is a great place to stay. That said, our experience at reception was disappointing. We were initially assigned a room that we did not book ,the worst room on the ground floor,described as a “garden view,” which it clearly was not. We had to spend one night there before finally being moved to the room we had paid for. During this time, we were told no other rooms were available, even though multiple rooms were clearly available on booking websites. Aside from this issue, the atmosphere among guests is wonderful. Everyone seems calm, respectful, and pleasant to be around, which adds to the overall experience.

very good customer service.

The service was excellent. Room was cleaned and refreshed multiple times every day. The employees are friendly and always go out of their way to make everything perfect.

very good customer service.

The food and restaurants are outstanding. The hosts are genuinely caring, and the quality of the food exceeded my expectations. There are outdoor grill stations every day, and the meals are not only delicious but also feel fresh and healthy. The swimming pools are beautiful, plentiful, and exceptionally clean. Overall, this truly is a great place to stay. That said, our experience at reception was disappointing. We were initially assigned a room that we did not book ,the worst room on the ground floor,described as a “garden view,” which it clearly was not. We had to spend one night there before finally being moved to the room we had paid for. During this time, we were told no other rooms were available, even though multiple rooms were clearly available on booking websites. Aside from this issue, the atmosphere among guests is wonderful. Everyone seems calm, respectful, and pleasant to be around, which adds to the overall experience.

Fantastic. All-inclusives are out of our comfort zone and Le Blanc Cancun was a dream. The service was Four Seasons level if not better. Each floor has a personal butler and they know you by the end of the first day. The app is easy to navigate and you can order anything from food to car and spa reservations. Security on the property is wonderful. The food is delicious and the bars make anything and everything you want. Great location. Would absolutely stay again!

The staff made this place such an enjoyable experience. They were helpful, responsive, and the most hardworking staff I have ever seen.

The food and restaurants are outstanding. The hosts are genuinely caring, and the quality of the food exceeded my expectations. There are outdoor grill stations every day, and the meals are not only delicious but also feel fresh and healthy. The swimming pools are beautiful, plentiful, and exceptionally clean. Overall, this truly is a great place to stay. That said, our experience at reception was disappointing. We were initially assigned a room that we did not book ,the worst room on the ground floor,described as a “garden view,” which it clearly was not. We had to spend one night there before finally being moved to the room we had paid for. During this time, we were told no other rooms were available, even though multiple rooms were clearly available on booking websites. Aside from this issue, the atmosphere among guests is wonderful. Everyone seems calm, respectful, and pleasant to be around, which adds to the overall experience.

very good customer service.