West London Romantic Holidays

The property is in dire need of an uplift, we have been going to this hotel for some time and we have noticed that it is in desperate need of an uplift.

The hotel was very conveniently situated for our trip to Kew Gardens, being just one stop away on the tube, and it was very handy to have secure onsite parking. We were very grateful to be able to check-in early, and the reception staff were very accommodating when we asked for a quiet room after finding out there was a function on at the hotel that night. I slept well and didn’t hear a thing! Our room was clean and tidy, but a little tired. Unfortunately there was very heavy rain during our stay which we assume was the cause of a small ingress of water into our bathroom. However, it wasn’t a major issue and the reception staff promised to take care of it when we reported it in the morning at check-out. Breakfast was plentiful and tasty; I was impressed that there was gluten free bread readily available with its own toaster at a separate station.