Tuan Chau Island Ski Holidays

The staff there are the best I've ever experienced. It starts from the time you arrive in your taxi and are greeted by one or two people before you can close the car door. I was feeling sick one day and the manager was so attentive and kind offering any help he could to make me feel better. I just loved my time there.

Our stay here in Hanoi was absolutely incredible. Everything exceeded our expectations, especially considering the cost. The value for what you receive is unbelievable. The hotel itself is beautiful, comfortable, and extremely well maintained, but what truly made the experience special was the staff. Every single person we interacted with was incredibly kind, knowledgeable, and genuinely focused on making our stay as great as possible. The hotel restaurant was excellent, and the breakfast each morning was phenomenal with plenty of delicious options. It became something we looked forward to every day. A special thank you to Tracy from the concierge service, who was unbelievably helpful. She completely handled booking our day trip for us from start to finish. All we had to do was pay, and everything else was organized perfectly. It made exploring Hanoi so easy and stress-free, and it was such a valuable service offered by the hotel. The location is also fantastic. You can walk to so many attractions, it’s very close to the lake, and there are countless places nearby to eat, grab coffee, or pick up snacks. Honestly, I cannot think of a single negative thing to say about this experience. It was absolutely amazing, and I would stay here again without hesitation.

Happy was excellent, he was very helpful, excellent service. Hotel newly renovated so the hotel was great. They have great tours at the front desk, really enjoyed all my trips.

Amazing staff, breakfast buffet is the best I’ve had in Vietnam. Would definitely stay here again

Very nice hotel and helpful staff. Perfect location to explore the city.

The staff there are the best I've ever experienced. It starts from the time you arrive in your taxi and are greeted by one or two people before you can close the car door. I was feeling sick one day and the manager was so attentive and kind offering any help he could to make me feel better. I just loved my time there.

Happy was excellent, he was very helpful, excellent service. Hotel newly renovated so the hotel was great. They have great tours at the front desk, really enjoyed all my trips.

Amazing staff, breakfast buffet is the best I’ve had in Vietnam. Would definitely stay here again

Our stay here in Hanoi was absolutely incredible. Everything exceeded our expectations, especially considering the cost. The value for what you receive is unbelievable. The hotel itself is beautiful, comfortable, and extremely well maintained, but what truly made the experience special was the staff. Every single person we interacted with was incredibly kind, knowledgeable, and genuinely focused on making our stay as great as possible. The hotel restaurant was excellent, and the breakfast each morning was phenomenal with plenty of delicious options. It became something we looked forward to every day. A special thank you to Tracy from the concierge service, who was unbelievably helpful. She completely handled booking our day trip for us from start to finish. All we had to do was pay, and everything else was organized perfectly. It made exploring Hanoi so easy and stress-free, and it was such a valuable service offered by the hotel. The location is also fantastic. You can walk to so many attractions, it’s very close to the lake, and there are countless places nearby to eat, grab coffee, or pick up snacks. Honestly, I cannot think of a single negative thing to say about this experience. It was absolutely amazing, and I would stay here again without hesitation.

Happy was excellent, he was very helpful, excellent service. Hotel newly renovated so the hotel was great. They have great tours at the front desk, really enjoyed all my trips.

Amazing staff, breakfast buffet is the best I’ve had in Vietnam. Would definitely stay here again

Very nice hotel and helpful staff. Perfect location to explore the city.

Amazing staff, breakfast buffet is the best I’ve had in Vietnam. Would definitely stay here again

Clean, really nice hotel. Entrance is hard to find though.