Shasta Cascade Ski Holidays

Had a pool view room set up for the stay, we were put on the third floor where it was the pool that had a view to our room. We asked for a room clean for one of the days but they were unable to due to being short staffed. The housekeeper in the hallway was very nice and helped me get new towels though. They wont automatically clean your room, you will have to call the front desk to schedule a clean. The walls are very thin, sleep was not the best since the next door neighbors liked to shower at 3am, also our room was infront of the elevators which was high traffic and high noise. The property is really nice and clean and new.

Love the property! They have a restaurant on site, the location is walking distance to restaurants, coffee and Trader Joe’s. Perfect for a morning walk!

Property was nice but they had no microwave in room or lobby

Perfect location. Fun, historical, classy vibe. Beautiful pool area. Only one request: please add a mirror outside of the restroom area- hard for two people to get ready when the only mirror is inside the shower/toilet area.

Amazing staff super helpful and friendly.

We booked a Casita room for a 3 day weekend for our last trip before we have our first baby. I didn’t put any notes or anything on what we were there for, but when we checked in we were informed we had been upgraded to an oceanfront suite. We were blown away by this room. It was massive and had multiple balconies to sit on and enjoy the views. We ended up spending most of our time in the room because it was just the best. We did go to the adult pool and another quiet pool that were both very nice. Megan at the vista pool was great! We had breakfast at the Catalina kitchen a few times which was great. The room service was great. I do wish I had done a little more research and made reservations for the other restaurants on site as they were booked. Overall it was an amazing place and we were so thankful they upgraded us, we didn’t want to leave!

Arrived late and did not have a problem checking in at the kiosk, but I would’ve preferred a real person. They charged $10 for parking which I did not see in the property description. The room was small, but clean with a teeny tiny bathroom. It was only there to sleep so it suited my needs perfectly. I’m not sure I would stay for a longer period of time. I felt safe as a woman traveling alone.

Terrible check in, there wa a sign that the person will return 5 to 10 minutes, but there was a lady in the phone, after 15 minutes of waiting, finally same person help us to check in. Elevator too slow and limit two persons.

There’s no staff there’s a kiosk where you have to talk to. There’s a $15 charge for parking