劍橋 3 星級酒店 | 酒店優惠低至 HK$657

「Please let me begin that I have been a Hyatt Rewards member for over two decades. Hyatt Hotels were a go-to”during my business and conference travels. Further, I have stayed at this property a number of times since its opening. I was amazed at the amount of wear and tear at this property. Wood trim on every surface was noticeably scratched, chipped or damaged in some way, the sofa fabric had a tear, etc., making it hard to determine if the facility was clean or not as the air of dinginess was...

「Air conditioner wasn't working so the room was warm. When we called the front desk we were told to open the window and call back in the morning. Needless to say it was not a comfortable nights sleep. The beds leave a lot to be desired.」

「 X」

「I had a very comfortable stay there. The breakfast was great. It gave me a home like feeling.」

「Spacious suite with door between bedroom and living areas. On check-in, Parker explained our parking options (rapidly, with an obvious intent to suggest we pay for the $20/daily unlimited in-and-out hotel parking; with a statement that he didn't know the cost of parking on the street (it's $1.25/hour from 9 am to 9 pm; free overnight) and that the ramp across the way was $10/day with no in and out. That made it sound as if we would pay $10 each time we pulled out of that ramp, which is not...

「A front receptionist was repeatedly rude to the customers she managed over the phone. She was argumentative and denigrated her customers on the phone….including me. She argued with how I made my reservation - a phone call to Hilton reservations- she stated was made through a third party. That sort of rudeness required a re-think of her people-facing role. She became frustrated, her voices was raised, argumentative and simply rude. Never should she have access to customers. 」

「Very quiet, very convenient, like it very much, the service is very good」

「热。热。热。空调太吵。额万收费。」

「前台接待员很热情，」