华盛顿东部 3 星级酒店, HK$759 起

“As a continental breakfast, the variety was actually quite good. Unfortunately, the hotel really needs a better chef—the potatoes were mushy and burnt, sausages took 30 minutes to come out, the eggs were overcooked, and the toaster setting was too long, leaving the bread burnt. The room itself was decent, but check-in was a nightmare. We waited nearly an hour because of poor communication between the hotel and EXPEDIA. Even though we had already paid, the hotel almost charged us again. Too many……

“Check in was great. Staff at breakfast were unfriendly. There were a few out of sight in the kitchen, talking and laughing. I had a question regarding the food and there was no one. Eventually someone came out of the kitchen, totally ignored me. I kept saying excuse me.. eventually I was acknowledged and she was abrupt and dismissive. Very disappointed at the unnecessary unfairness or professionalism. Don’t think I’d return 😞”