「I’d consider this to be the “Red Roof” of Downtown Charlotte. Our room was not clean and the toilet seat was broken, but they were able to provide us a different room. No iron or ironing board in the room, you have to get them from the community tools area of each floor. No fridge or microwave, which should be standard these days; especially when you’re paying premium price. The night staff was a very pleasant and helpful guy. The bartenders are rude. They should provide clarity when giving you...
「The front desk was AWESOME. The only issue I had was housekeeping. We stayed 5 nights. We asked for our room to be cleaned. It was as cleaned one time. The only thing that was done was new towels and beds made. The bedding was not changed. Make up was still on the pillow case. We were not pleased.」
「I was there for a concert so didn’t spend too much time in the hotel but everything was perfect for what I needed it was clean and the staff was nice」