格蘭伍德 3 星級酒店 | 酒店優惠低至 HK$647

「BE AWARE I did a reservation for my son, when He arrived there were bed bugs on his room. He went to the front desk to let them know the situation and let them know that He will not stay there. I tied to have a solution from EXPEDIA and they wash their hands telling me that the Hotel didn’t want to make a full refund, it doesn’t matter that my son didn’t stayed there. I wasn’t expected that attitude from EXPEDIA CUSTOMER SERVICE for a Platinum Member.」

「Very nice room and good free breakfast and the swimming pool was great!」

「The property has an excellent view of the lake. We loved that are suite came with two bedrooms and living room. Each bedroom had its own bathroom. The only fault that we saw with our suite was that one of the two shower heads was not working. The breakfast at the hotel was excellent! The breakfast had a lot of fresh fruit and the staff had the breakfast bar well stocked.」

「The staff was so helpful. We enjoyed our room and the pool. Kitchen was very helpful.」

「Great place to stay! Very cozy with a nice view. Helpful staff.」

「Older bldg. we had 2rooms, 4&9. Rm 4: bathroom floor not cleaned/hair around from previous guests. Partially used mini shampoos and conditioners which also had hair on them. There were individual pkts of shampoo I used. No hair dryer. Bed was uncomfortable/hard to our liking. TV programming was poor. Rm 9: uncomfortable bed. Bugs/insects in room. Used common areas very little. Ice maker frozen solid. Didn’t play golf because of timing. But course looked very nice.」