Goat Island 3 Stars Hotels

"Let me preface by saying that the staff that I dealt with during my actual weekend stay were wonderful. However, today I noticed a double charge on my bank account. I called my bank who told to contact the hotel directly. This was the most aggressive and nasty customer service I’ve ever encountered from any one at any level from any business!! A man who CSA is his Michael, referred to himself as a manager spoke to me in the rudest manner and proceeded to tell me that no one else can assist me...

"Definitely would stay here again."

"Very clean, staff very efficient, quiet, food excellent "

"It was clean and comfortable, and I loved being able to walk on the beach and explore the Cliff Walk so conveniently. I would stay here again!"

"Pool was open this time"

"Clean slightly outdated hotel really caters to large functions. Room was spacious with 2 double beds, shower was great. My only complaint would be no microwave to heat up water but the restaurant bar was gracious enough to supply. Could use another upgrade. "

"It is quiet & convenient. I would certainly stay again. "

"Na"

"Friendly staff. Hotel fine. Room fine. Construction around and someone was smoking pot either in room nearby or outside our window that we could smell while falling asleep. Restaurant/bar looked nice. Didn't go"

"This was an exceptional visit. We are very grateful we found this hotel. Great location, accommodations and most of all excellent service from all of the staff. "

"Very clean, overall very happy with the room, loved the complementary toiletries. I enjoyed the choice of pillows. Down side the hallway smelled of bleach not sure if it was cleaners or the pool. If that was the only downside so be it, at least you know they are cleaning. "

"It suited my needs so all was fine"

"Spacious suites near the cliff walk"

"Lots of renovations going on, but that’s OK"

"Close to the airport and check-in was A-Class! Receptionist was very pleasant and efficient!"

"Very well maintained property "

"Nice place to stay. "

"Loved the ocean view. We stayed with a larger group and enjoyed our stay very much!"

"This is the perfect Newport location. An easy walk up the hill to Belleview and the Art Museum. Just a few minutes down the hill to Bowen's or Bannister's Wharf and Thames Street. A ten minute stroll to Broadway. Our deluxe room was a very nice suite, however, no drawers in the bedroom and the refrigerator was on the floor in bedroom closet. Both problems easily remedied with a bit of thought. The staff member at the desk when we checked in was friendly and helpful. Unfortunately, other staffers...

"Great hotel and staff. Was a bit dissapointed ti find the pool being renovated as the kids were really looking forward to swimming. "