Leominster 3 Stars Hotels

"The entryway was beautiful the front desk staff were very professional and right there to help the minute I walked up. I was very impressed with the cleanliness of the rooms and the condition would definitely recommend and stay there again."

"I checked in to a room and within an hour, another guest walked into my room with card access. When I addressed this with staff, they blamed the previous guest for not turning in their key when they requested a room change. I was told their policy was the guest would leave their key in the room when they leave which I find to not be appropriate since they more placed responsibility on the previous guest. There are several opportunities in which the key can be deactivated including when I actually check into the room. I felt blaming the other guest of this mistake and placing responsibility on the previous guest was unprofessional with a lack of care regarding guest safety and I strongly recommend a change in protocol."

"Very efficient clean fresh"

"Everything about the room was perfect, definitely not disappointed "

"Everything was great and the staff were very accommodating"

"It’s average"

"Trabajo para la compañía courtyard marriot en rochester ny estuve tres dias y el servicio en front desk fue pésimo y el trato ni se diga en los cuartos nunca limpiaron ni pusieron toallas el servicio fue fatal de lo demás todo bien pero el personal en front desk y houskiping no me gustó para nada creo que mucho hotel pero no trabajan con el guest como debe ser gracias"