「The front desk staff were friendly, but the room was questionable in cleanliness. The shower had hair in the corner, and the floor was dirty (as evidenced by our socks). We will not be staying here again.」
「Bien mais trop dispendieux et l’emplacement qui est proche d’être sous le pont n’est pas génial.
Des chambres à 350$ la nuit pour 2, c’est vraiment exagéré.
La climatisation à côté du lit est vraiment désagréable pour dormir.」
「First of all location - amazing, a fantastic location for a hotel, incredible views, the lake is beautiful and the water activities are well organised including kayak, canoe, paddle board, etc. As for the hotel and staff - this leaves a lot to be desired. First of all the welcome was extremely unfriendly which got things off to a bad start, followed by being told that there was a $40 charge per person to use the spa, which was free when we last stayed. Given this is advertised as a spa hotel,...
「First I was exhausted and the lady at the front gave me a key for my room that didn’t work. Had to go all the way back… Secondly, the room was not that clean, there were dark hair of the floor of the bathroom… Thirdly, I wanted a suite with kitchen but there were only a mini fridge, mini microwave and no dishes or utensils… I was planing on doing a small grocery when got to my room. And breakfasts are the same every single morning… Will try my best to go elsewhere next time!」
「Absolutely beautiful site - incredibly close to forest / sounds of the river while maintaining a nice distance from neighbours (we rented one of the chalets but all the accommodations are beautifully maintained and blend into the rest of the area).
The staff was extremely helpful and accommodating for all of our needs/requests.
Kayaking on the Rivière du Loup and walking the wooden sidewalks (trottoir en bois) are a must!
The massages at the spa are pricey but top notch (even if the...