普莱诺 3 星级酒店, HK$540 起

“design”

“Room is nice and spacious and they have baby crib for my baby which made my trip easier. It’s a quite new hotel. Breakfast is not included so we have to pay extra for it. ”

“Clean hotel”

“As a member of Hilton I am extremely disappointed in the experience I had at this hotel. From the initial interaction with the front desk agent with the entire morning staff, every staff member was rude and dismissive except for the Assistant GM and the lady that works the night shift. Upon arrival the first room we were given was not clean at all, there were nails on the dresser, hair all over the bathroom sink and the shower, bugs in the sink and on the walls, smelly hallways etc. and when……

“This hotel felt like a motel vibe. My room smelled like three packs of cigarettes. It was very dirty and gritty. The manager was nice enough to put me in a new room. That was a lot better but the shower drained did not work. The breakfast sausage was raw. I didn’t notice someone from housekeeping mopping the tile floors. But the rooms definitely need more attention.”

“Fantastic experience ”

“Good”