「The first person I spoke with on the phone to confirm my reservation was friendly and professional. However, the front desk employee who was on duty when I arrived provided poor customer service. When I asked what floor my room was located on, she was not very helpful or welcoming.
Overall, my experience at the hotel was disappointing. The hallways had a strong smell of smoke, which was unpleasant. During the night, someone knocked on our door more than once, disturbing our rest. In addition,...
「The first person I spoke with on the phone to confirm my reservation was friendly and professional. However, the front desk employee who was on duty when I arrived provided poor customer service. When I asked what floor my room was located on, she was not very helpful or welcoming.
Overall, my experience at the hotel was disappointing. The hallways had a strong smell of smoke, which was unpleasant. During the night, someone knocked on our door more than once, disturbing our rest. In addition,...
Moises