謝爾曼 3 星級酒店 | 酒店優惠低至 HK$919

「There was clearly some plumbing issues. Water was leaking in different places in tge hotel. There were trash cans catching dripping water. There was a tall trash can filled more than half full on the first floor. There was a water puddle in my room the first night. My sister wiped it up and we dismissed it. Sunday morning, my aunt's room on the first floor had a flood in her bathroom. The hotel needs some renovations terribly. The water pressure in my bathroom was awful. None of the ice makers...

「The hotel was really nice & maintained. Some of the staff were very helpful and we appreciated that. We were at the hotel for four days. Each day, we wanted to visit sightseeing spots in and around the city, so we were up and out each morning. We were under the impression that the housekeepers cleaned the rooms daily, unless we requested otherwise. Nevertheless, our room didn't get cleaned until the 3rd day. We mentioned it to the front desk clerk but she stated housekeeping was gone for the day...

「The staff was very friendly and helpful. I appreciated the entry doors locking at 11pm for security. Rooms and property were very clean.」

「This may have been the stinkiest room I’ve ever stayed in. It reeked of animal urine, the shower curtain was stained half way up with old soap scum, it was black mold where the shampoo bottle was supposed to sit. The bed skirt was soooo dirty and dusty you could draw the name in the dust. I ended up going to target to buy cleaning supplies and a candle to help the smell. This was the only room available to accommodate my family. I could not wait to check out this hotel. Very disappointed in...

「Pest control came through and sprayed my family's belongings. Staff were nonchalant about issues at hand. The room was half cleaned. The room advertised was not what was provided, but I had no choice at the time because my family needed emergency shelter. 」

「Very nice stay」