Suma 3 Stars Hotels

"Breakfast is phenomenal, cleaning is fantastic, and front desk staff is amazing. This is my second time using this hotel and I will continuously do so everytime I visit Japan. Thank you for the wonderful stay!"

"Very close to JR station. Many good food choices around the hotel. "

"The stuff at check-in was so courteous. Our room was spotless. I had asked previously if they had any baby amenities and they had said no. Which was totally fine. But when we got into the room, there was a baby trashcan for diapers and a baby bath! It definitely made our stay easier and more enjoyable."

"The room was spotless and the staff were extremely courteous. Definitely recommend "

"**The positives: *It was an easy stay, with low-stress check-in and check-out, no 'vacate the room so we can clean,' and a vending machine and shelves of manga on the first floor. *I was able to open the window far enough to stick my head out and get a breath of fresh air, which was nice. *The coin laundry machines got the job done: 2.5hrs, 600 yen, clean and dry clothes.👍 **Neutral: *There was construction going on, but aside from a bit of occasional noise during the day, it was a non-factor. **The negatives: *When I arrived, the room had some REALLY dusty spots, like behind the TV and on top of the mini-fridge. As in, 'years and years of accumulated dust.' I get that those places aren't often looked at by customers, but how hard is to clean them once every few months? c'mon now. *The room and the bathroom felt pretty dated, but everything worked, I suppose. *The bathroom had some mold/mildew along the grout, although a bit of airing out the room helped that a lot. You might try that: Open the window and the door at the same time for 5-10 minutes while you're cleaning it. (...which seemed to be something you haven't done any time lately.) *The laundry room wasn't just dusty....it was kinda filthy. ugh. Someone clean those carpets, please."

"Route Inn hotels always have the most helpful staff. Really liked them. The room was nice. Breakfast was exceptionally good. "