The Loop 3 Stars Hotels

"The property was well kept and in a good location. My experience with a few different front desk staff was a little disappointing. They had little customer service skills when lines were long and no valet attendee working. They were short with customers and at time very rude. I called ahead to have my car pulled around and was told 10 minutes. I waited and proceeded to valet. After waiting an additional 15 minutes in line, we were told the valet was on break and they didn't know when he would return."

"convenient location, clean room, (the only thing wrong was our room did have dirty towels. One had a blood stain, this other smelled of cheese apparently) everything else was wonderful"