Waterfall Country 3 Stars Hotels

"It was what it was. It’s not 5* but it’s somewhere to get the head down. Staff are friendly and helpful and the views are stunning. Would stop again. "

"Lovely hotel, very peaceful Staff were great and the room was very comfortable. Bar area was just what we were hoping for. Will be booking this hotel again if in area, without any hesitation."

"Great location. Staff brilliant. Breakfast wonderful."

"Our stay at the Best Western Aberavon Beach was a deeply disappointing experience. What was meant to be a relaxing break was marred by verbal abuse, noise, and a complete lack of professional conduct. The most serious incident involved a 17-year-old guest shouting vile verbal abuse (“suck my dick”) at us from his window. We reported this to reception immediately, but the guest’s loud music continued throughout the night, and we never received an outcome. Alarmingly, the staff disclosed that the guest was “there on his own”—a significant breach of guest privacy and GDPR. Noise was a persistent issue; on both Friday and Saturday mornings, young children were permitted to run and shout in the corridors right outside our room without any management intervention. While reception offered a bottle of wine as a "gesture of goodwill," the experience was further soured at the bar. A male staff member was incredibly rude to my partner, making a sarcastic and unprovoked remark that she had “obviously drank wine through a straw” before. This, combined with our room keys failing and needing to be reprogrammed multiple times, made for a stressful stay. A bottle of wine does not compensate for verbal harassment and staff insults. We are currently seeking a full refund for this failed experience."

"Business solo traveller, arrived 7:30pm and needed somewhere local to a meeting to stay. Reception and kitchen staff very polite and helpful. It’s a basic hotel and in fairness to the hotel, my room was clean and the bed comfy. Sometimes a cheap simple room on business trips are part of the job. If you want big, spacious and lively hotel, this isn’t for you."