Willow Street 3 Stars Hotels

"Amazing customer service very clean "

"This hotel needs more sound proofing. We stayed here for 2 nights for my daughters volleyball tournament. On the second night the room next to us kept us up all night. We called the front desk once to complain but nothing was done so we didn't bother calling again. We ended up oversleeping the next morning and were late for the tournament. At check out the employee at the front desk asked how our stay was. I informed him of the noise issue the night before and he actually confessed that it was him in the room next door to us keeping us up all night. He informed us that the hotel had given him a room for the night to celebrate his birthday. I couldn't believe it, no wonder nothing wàs done following our phone call complaint. I"ll never stay there again."

"Rooms had an odor, went and bought bath & body works plug ins that helped a lot. Old definitely needs updated."

"I didn't do much shopping, but there are shops near and I didnt use the gym, but the pool was nice"

"Hot tub and pool were enjoyable, staff was helpful and so nice"