切维奥特 4 星级酒店, HK$742 起

“I requested adjoining rooms. Spoke with the front desk on the phone 2 weeks prior and was assured we had adjoining rooms. At check in I asked the front desk and they confirmed we had adjoining rooms. When we went to our rooms they were not adjoining. The front desk was not able to help. They just said sorry and it was very disappointing and frustrating especially since I had all ready spoken with 2 other customer service reps. The manager did not offer a solution or discount of some sort. Our……

“We stayed for two nights from September 23 to September 25. It was raining and very cold during those days. When we arrived at the hotel, we found that there was no hot water in the bathroom. We reported the issue on the first day, but no one responded, so we had to take cold showers. As a result, both of us caught a bad cold and completely lost our voices. On the second day, we tried turning the water to the hottest setting and letting it run for 10 minutes, but only got some lukewarm water. In……

“The receptionist with long hair doesn't smile,when the door opens. TV still on we thought someone in the room,There is a garbage under the table in the room, and there are two red dirty things on the carpet too ,a long hair on the blanket ，I originally wanted to change rooms, but the front desk said there was no one to work or tidy up during the holidays when we checked in ，Not a very good experience”

“Full of character!! Very cool place”

“This location is Always nice and cozy! Staff is friendly! We also always stay here when going to concerts at Heritage Bank. It’s a short walk and so worth it!”

“Very good ”

“Beautiful hotel great location”

“It was advertised that I got a Hydro therapy shower and an aclave window and our room didn’t have either.”

“It’s an old hotel. Bathroom was NOT updated. Lights, fixtures were all rusted. Bathroom was old. Needed a lot of work. Good location. Safe space”

“have nice breakfast”

“Good location”