基弗 4 星级酒店, HK$950 起

“Very good.”

“Shower was pretty dirty & need to replace the moldy caulking. Room & hallway reaked of marijuana, as in it stunk! I mentioned it more than once and obviously the staff seemed oblivious & had no real comment or concern to how bad the odor was. I usually don't complain as I stay here a couple times a year for years but the hotel has really gone downhill quickly and doubtful I'll be back.”

“Our stay was great! The room was clean, we checked-in late with no problems, there were options for late-night snacks and I was surprised how quiet it was. The following morning, the lobby was lively with a conference and the location felt safe (which was only a slight concern because we were unfamiliar with the city.) The staff that we communicated was friendly and welcoming.”

“The property itself was great. Loved the vibes. But a noisy guest above me was shouting and stomping and dripping heavy objects and even dragging furniture at midnight and past midnight. I asked management to look into it twice. In the morning, I asked to speak to the manager and explained that I didn’t get any sleep. She didn’t offer anything for the disruption. This is a hospitality business and your job is to make people feel comfortable, understood, and offer a way to make it up to them.……

“I chose this hotel because of it’s beautiful art deco design,but my sleep was terribly interrupted every time a big ac compressor from a building across from my room kicked in,something I only found out when it got light. When I called it in at 4.am they offered to send a tech,but I declined. The bathroom mirror was flashing like a stroboscope making it impossible to shave and the shower was super filthy with brown dirt or mold in the corners. Before checking out,I talked to Cliff at the front……

“What you would expect from a four star hotel, friendly staff. Good environment and great location to get whatever you need in downtown.”