「Newer property and well designed rooms. Great views across town and of the mountains every morning. The staff are excellent and very helpful. It is a little out of the center of town but can request a shuttle at anytime.」
「This hotel is pure charm! 🌿 From teakwood details to soaring French doors opening onto a grand balcony, the room felt spacious and elegant. The bed was heavenly, and I loved the unique breakfast—order straight from the menu, every dish delicious. Staff were warm and attentive, making the stay unforgettable. The French colonial style adds that extra touch of timeless beauty.」
「The place was clean, with good staff and excellent service. Mr. Vongphet, Do, Jo, Thad, Sie, Kham and Jen were so helpful and caring. We will definitely come back again.」
「Great hotel. Super location by the Mekong. Also next door to an excellent restaurant-Ock Pop Tok.
Staff were really friendly and helpful. Shuttle into town was easy. Breakfast could be better - pretty basic , but we were there in the shoulder season , so not many guests (which was wonderful in its own right). All in all we had a fantastic time in Luang Prabang and were sorry to leave. FYI there is a hotel shuttle to the train station- so make sure you ask In advance.」
「In a hotel that aspires to an elegant, higher-end standard, the staff should be able to communicate at least in English, or in any European language. Unfortunately, communication here is practically impossible without using Google Translate. The problem becomes even more apparent in the afternoon, when the daytime staff leave and are replaced by other employees who are unable to provide even basic information or handle simple requests.
This is one of those hotels that looks very promising at...