「We booked a Premium King room expecting a suite-style layout with a separate bedroom and living area, as we specifically needed enough space to accommodate guests for work meetings throughout the weekend.
Unfortunately, when we arrived, we were given a standard King room instead. When we approached the front desk to address the issue, we were simply told that this was what they had available, with no further explanation or attempt to resolve the situation.
We contacted Expedia, who confirmed...
「We booked a Premium King room expecting a suite-style layout with a separate bedroom and living area, as we specifically needed enough space to accommodate guests for work meetings throughout the weekend.
Unfortunately, when we arrived, we were given a standard King room instead. When we approached the front desk to address the issue, we were simply told that this was what they had available, with no further explanation or attempt to resolve the situation.
We contacted Expedia, who confirmed...
Camila