「The hotel’s location is great, not far from main street. They also offer a free Shuttle bus to take customers to the busiest area in town, so, you don’t have to worry about parking !
We reserved a water view room. It had two big windows , one of the curtain is broken, and they said they are out of batteries, so can not fix it during our stay, so we had to keep it closed all the time. So we can not see the water view from our bed, also because it is too broken, it can not really block the...
「This property is so clean. Your chef and waitress Grace went beyond and above to make us feel comfortable. I highly recommend this property. The location is quiet and relaxing.」
「A room with a waterfront view is nice. Waited more than 30 minutes to just get acknowledged at the dinner restaurant by the water, then after waiting another 15 minutes of being ignored...we left. Decor is tired. There are better choices to stay in Newport. It's an expensive hotel, and should at the very least have better service.」
「Staff was great. Room was nice and neat. Location was perfect. Walking distance, if you don’t mind a good walk, to the beach. Also a couple places to eat within walking distance. Not too busy around hotel. Parking lot is small but there was a business next door that was shut down so parked there with no issues. No ice machine but bar staff had no issues filling up the ice bin. In our room the a/c unit was above the bed and blew on us all night. That was a little challenging to regulate. Overall...
「Such a wonderful place to stay, highly recommend if you’re visiting the Newport area. The staff is so kind and attentive and the property is so charming. The breakfasts and afternoon teas are also phenomenal!」
「This property was amazing!! We were close to everything and it was very clean and beautiful. Property manager is also very nice, had such a great experience and would definitely book here again!」
「Very clean stylish rooms and a great patio for sitting outside. Short walk to restaurants and shops. Free onsite parking and very friendly staff. Will definitely stay here on our next visit!」
「We were assigned a loft room on the fourth floor accessible only with a four story spiral stairs. We refused to climb the stairs. I’m 95 and my partner is90. We were given a first floor room for one night but nothing else was available so we checked it and stayed at another place. They should have stated that the room was in a four flight walk up. That is a violation off the ADA act. I am going to request a refund for the second night.」