「holiday inn trying to play dress up. The property is clean and looks good, amenities are nice. But this hotel is facing a lot of the problems that still plague the hospitality industry as a whole even almost seven years post pandemic: lack of staff. There is hardly anyone to ask questions of, line to check in was literally 30 people, for my one king bed room (lowest) that totaled over 900 dollars a night. No one to help you take your bag up the steps (how is this ada compliant?) it’s just...
「We booked a one-night experience for ourselves, our two sons and their respective wives at this highly rated facility as part of our vacation. We arrived early for our check-in, so one of three rooms was available which was fine. The rooms were large but had a musty smell when we entered. The bed was comfortable, but most of the amenities are dated. That said, this was meant to be a “lodge”, so our expectations may have been too high. The hotel facilities, which included a small pool, hot...