「Very disappointing experience. The check-in process was extremely disorganized, and we had to wait far too long just to receive our room keys. The staff seemed unprepared, and there was little communication or professionalism throughout the process. After a long day of traveling, this was incredibly frustrating. I expected much better service from this hotel and hope they improve their organization and customer service.」
「Very disappointing experience. The check-in process was extremely disorganized, and we had to wait far too long just to receive our room keys. The staff seemed unprepared, and there was little communication or professionalism throughout the process. After a long day of traveling, this was incredibly frustrating. I expected much better service from this hotel and hope they improve their organization and customer service.」
marwa