「I wanted to take a moment to express my sincere gratitude to Anita and the entire Ritz-Carlton team for making my parents’ recent stay so incredibly special.
This was my parents’ first Ritz-Carlton experience, and I had booked the Club Level room as a little treat for them during their visit to the area. They were in town to visit the graves of their own parents at Arlington National Cemetery, so it was a trip that carried a little extra meaning.
Anita reached out to me ahead of their arrival...
「I wanted to take a moment to express my sincere gratitude to Anita and the entire Ritz-Carlton team for making my parents’ recent stay so incredibly special.
This was my parents’ first Ritz-Carlton experience, and I had booked the Club Level room as a little treat for them during their visit to the area. They were in town to visit the graves of their own parents at Arlington National Cemetery, so it was a trip that carried a little extra meaning.
Anita reached out to me ahead of their arrival...
Teresa