今上 5 星级酒店, HK$1,290 起

“Best staff ever”

“多年前住過兩次，這次入住可以感受到服務品質一直維持，甚至更好。check in 的人員閒熟從容，讓人很舒服。房務很到位， 收拾很仔細，但又不留痕跡。在疫情後日本旅遊大爆發的狀況下，還維持這種等級服務，真的很棒。”

“I have been visiting this hotel since 2012. This is my 4th visit. This is a beautiful hotel, with lovely rooms and deep plunge bathtubs nestled in the snowy forest. But what makes this the most amazing hotel is the staff and the service. As someone who travels the world for business rarely have I seen such honest hospitality and attentiveness. From laying our your warm ski boots out in the morning before you set off for the day, to welcoming you home after the day with your warm dry boots……

“there was a situation happened and feel your staff was handle it not properly . I was in your restaurant meet someone but a colleague who was check in with me together requested change the key for her to get into my room and you just did but not double check with me. you change the key for her but then I was not able enter the room. ”

“Very good service. One of the best hotels for vacation. Food of all restaurants is very good. Very nice garden. ”

“Still a very nice hotel”

“飯店地點非常好，附近的日比谷公園有正常版、可放電的兒童遊樂設施，走路即可到達有樂町和銀座商圈。這次入住的房型有客廳，配有沙發、餐桌、書桌，還有超大浴室及衣帽間，小孩在房間玩也很舒適。”

“Very good location, right above the Oedo Line, 20min taxi ride from Haneda Airport. Hotel staffs are professional and helpful, will stay again for my next Tokyo trip! ”